SUCCESS STORY · PUBLIC SECTOR
How a Public Sector Organisation Tackled 500+ Inaccessible PDFs Following a Government Accessibility Audit
PRODUCTS USED
PDF ACCESSIBILITY REMEDIATION
500+ Documents identified for remediation
260 Hours of estimated manual work avoided
£15K–£20K Estimated internal
staff cost
avoided
A UK public sector organisation was contacted after an accessibility audit identified issues across more than 500 PDFs published on its website.
The challenge was significant:
- More than 500 PDFs required assessment and remediation
- Around 260 hours of manual work were estimated
- A small internal team was working to a short deadline
“There was a large amount of work to do that I wasn’t expecting, within a small and already very busy team. It was a worrying time, with multiple pieces of work happening at the same time, and a short deadline to resolve the issues.”
SOLUTION
Specialist PDF remediation at scale
The organisation turned to Recite Me to help remediate more than 500 PDFs identified through the accessibility audit.
With priorities agreed, the team focused first on documents containing mandatory public information before working through the wider PDF estate.
Recite Me provided:
High-volume PDF remediation
Prioritisation of critical documents
Accessibility expertise and guidance
Ongoing account and technical A clear plan backed by specialist support
With Recite Me’s support, the organisation was able to work through the accessibility issues identified in the audit without placing the full burden on its internal team.
The remediation programme helped the organisation make progress quickly, prioritise the most important documents and move towards Cabinet Office sign-off with a clear plan in place.
“Recite Me have been extremely supportive and have been instrumental in allowing us to reach sign off with the Cabinet Office.”
500+
PDFs identified for remediation
260 Hours
Estimated manual work avoided
£15K–£20K
Estimated internal staff cost avoided
“As soon as we had a plan in place, we felt fully supported and safe in the knowledge that Recite Me experts are working through the issues with us hand in hand. Our account manager has checked in regularly and called others into the meetings when necessary.”
“We estimated half an hour per PDF to remediate and then re-upload, so that would have been 260 hours, so £15,000 to £20,000 in staff time.”
Company Spokesperson, speaking about Recite Me
Managing more than 500 PDFs alongside an already busy workload required more than remediation alone. The organisation needed a structured plan, clear priorities and ongoing support.
By combining specialist PDF remediation with regular guidance and a priority-led approach, Recite Me helped the team make steady progress towards resolving the audit findings.
A CLEAR REMEDIATION PLAN
A structured approach gave the organisation a manageable way to work through more than 500 PDFs.
PRIORITY-LED DELIVERY
Documents containing mandatory public information were addressed first, helping the team focus on the most urgent accessibility issues.
ONGOING SPECIALIST SUPPORT
Regular check-ins and access to Recite Me experts helped the organisation stay on track and move towards Cabinet Office sign-off.
Achieve online compliance
Recite Me offers a range of digital accessibility solutions and manual supporting services to help organizations on their journey towards accessibility compliance.
Trusted by Organisations, Loved by Users
“Recite Me is a great tool to help candidates who are neurodiverse. 1 in 7 of us in the UK is understood to be neurodivergent, and we believe it is higher in the food and beverage industry. “
“It’s a sad reality that, every day, businesses continue to lose out on valuable talent due to inaccessible recruitment processes.”
“Recite Me makes our Allwyn UK site more accessible. At the click of a button, you have a range of options to change, amend and consume information, in a way that best suits you.”
“Recite Me offers the tools and functionality we need to make the websites and software we build accessible to many more people.”
