Believing in Accessibility for All
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Create Inclusive Experiences Online With Accessibility Software

Inaccessible websites create barriers for users. Create an inclusive experience online by providing accessibility and language options to enable everyone to customise your website in a way that works for them.

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Supporting the Online Community with Digital
Accessibility for Everyone

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Web Accessibility Plugin Software

Over 1 billion people worldwide encounter barriers when trying to read and understand content online. This can be due to disabilities, learning difficulties, visual impairments or if people speak English as a second language.

Without additional accessibility and language options, people are unable to perform everyday tasks from paying bills and researching services and support, to applying for their next career move.

Recite Me website accessibility plugin software provides every online user with the tools they need to create a unique experience.

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Companies Making a Positive Change

Allow everyone the opportunity to use your website in the way that it is intended

Recite Me supports each visitor by providing website accessibility options so that they can tailor your website to suit their individual needs. Digital accessibility needs vary.

Worldwide your site may be inaccessible because:

one in five people disabled

People Are Disabled

15% people dyslexia

People Have Dyslexia

10% people worldwide Learning disabilities

Have Learning Disabilities

4m Speak English As A Second Language

Speak English As A Second Language

disabled adults never used the Web in 2019

Disabled adults never used the Web in 2019

People Can't Read or aWrite

People Can't Read or Write

Why Choose Recite Me Accessibility Technology

In today’s world, everything we do is online, from booking holidays to looking after our finances and paying our bills. Every website user deserves an inclusive online experience with customizable options allowing them to choose how they navigate and consume information.

Recite Me assistive technology provides your customers with all the functions they need to understand and engage with your products and services. Our unique website accessibility tool allows for adjustments to all elements of the page including text, graphics, language, and navigation.

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The right thing to do

Everyone should have the opportunity to be able to access online content. Make your website inclusive to all by supporting people who are neurodiverse, visually impaired, speak English as a second language or of old age.

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The smart thing to do

Make your business available to a wider audience and enhance the user experience journey on your website. Providing accessibility technology increases web traffic, engagement and ultimately leads to more uptake and sales conversions.

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The thing I must do

There are several international and regional laws plus many local regulations that stipulate how a website should be designed and built. Avoid negative customer sentiment and possible lawsuits by providing an inclusive experience online.

Latest News and Media

Stay up to date with the latest client news, accessibility insight and events from Recite Me.

6 Reasons Why Making Your Website Accessible Is The Right Thing To Do

16 May 2021 | news

The whole point of having a company website is to showcase your products and services to as broad an audience as possible. So why not make your website accessible and inclusive to everyone? After all, the internet is a daily fixture in most people’s lives. Recent studies show the average Canadian spends over 6 hours online every day. That’s close to 40% of our waking hours spent on the internet! Virtually everything we do requires us to spend time online, whether it’s banking, paying bills, shopping, reading the news, or booking a holiday. Therefore, it is essential that websites are not just accessible, but usable by all. Everyone should have the opportunity to access online content, yet over one billion people globally face barriers when visiting inaccessible websites. “The one argument for accessibility that doesn’t get made nearly often enough is how extraordinarily better it makes some people’s lives. How many opportunities do we have to dramatically improve people’s lives just by doing our job a little better?” Steve Krug, Website User Experience Expert Recite Me assistive technology provides your customers with the online tools they need to understand and engage with your products and services. It also allows you to support our ageing population, people who are neurodiverse, those who are visually impaired, and residents who speak English as a second language. Using our software isn’t just the smart thing to do. It’s the right thing to do. Here’s why… 1.5 Million Canadians Consider Themselves Vision Impaired What’s more, an estimated 5.59 million more have an eye disease that could cause sight loss, making close to 8 million people in total. The term ‘visual impairment’ covers various issues, including partial blindness, deafblindness, and colour blindness. For those who struggle with these conditions, accessing information online is difficult. The text size and font used, the layout, and the colour contrasts between the text and the background can all create barriers to reading. Around 20% of the Canadian Population has a Learning Difficulty The most common learning disability in Canada is Dyslexia. It affects at least 15-20% of the population and impacts many levels of comprehension, including reading, writing, and spelling. ADHD is the second most common learning disability, affecting more than 1.1 million Canadians. ADHD is a hyperactivity and attention disorder, and those who have it will typically have problems focusing and can be easily distracted. Other prominent learning difficulties include Hyperlexia and Dyspraxia. Hyperlexics can read words but not necessarily understand their meaning, while Dyspraxics often have language problems and experience difficulty with thought and perception. 24.6% of Canadians Speak English as a Second Language English and French are the official languages of Canada. According to Statistics Canada, the next most spoken languages, all with around half a million native speakers each, are: Mandarin Cantonese Punjabi Tagalog Spanish Arabic While 98% of Canadians say they can conduct a conversation in English, most of us default to our mother tongue to research and communicate online. Even something seemingly simple like finding contact details to email a company or call a customer service or sales helpline can be challenging when navigating a website in a second language. Not to mention more complex tasks like researching financial options, shopping online, using booking sites, or filling in online forms and applications. Nearly 1 in 5 Canadians has a Disability 22%, to be exact. Disabilities come in many forms. The stereotype of a disabled person is someone who is physically impaired or wheelchair-bound, and most companies tend not to think of this affecting online access. But in reality, the term ‘disabled’ covers a range of mobility and cognitive issues that can significantly affect web accessibility. For example, someone with a physical mobility problem may be limited to keyboard navigation. On the other hand, a website visitor with epilepsy may have no problem using a mouse. However, if they cannot strip away the media or graphics that could trigger a seizure, your website remains inaccessible to them. 7 Million Canadian Residents Are Aged 65 and Over The internet is an essential tool in assisting older people in leading independent lives. As the ageing population increases, so does the percentage of the entire population with disabilities and visual impairments. Over 65s currently represent 19% of the Canadian population, but by 2030, it’s estimated they will number over 9.5 million and comprise 23%. Accessible websites are required to reach this part of the community so that the elderly do not become excluded online or miss out on valuable information and services. As Many as 60% of Canadians Have a Hearing Problem Many instances of hearing loss are unperceived, but statistics show that a staggering 6 out of 10 Canadians have either audiometrically tested hearing loss or tinnitus. That means millions of consumers are predominantly reliant on the internet rather than face-to-face or telephone conversations to access information. Couple this with the fact that many who suffer from hearing loss are also older, disabled, speak English as a second language, or have a learning difficulty. This makes the need for more accessible websites even clearer. How Does Recite Me Assistive Technology Cater to All Accessibility Needs? Recite Me assistive technology gives users the ability to fully customize the look of a website for personal ease of use. Our toolbar comprises several accessibility features that can be used individually or combined to make multiple adjustments that account for all access barriers: Personalization of font size, type, spacing, and colour. Options to change the colour contrast between text and background. A screen mask to provide colour tinting and block visual clutter. A “text-only” mode that strips away media and graphics and allows users to reposition text on the screen. Additional reading aids such as an on-screen ruler. A language converter that can translate text into over 100 different on-screen languages. Options to download content as an audio file. Text-to-speech in 35 languages. Text can be read aloud at different speeds with either a male or a female voice. A built-in dictionary and thesaurus to check word definitions. What Have You Got to Lose? A whole lot! Let's count the ways that your organization is limited without an accessible website: The ability to reach a wider audience - 71% of users leave a site that they find hard to use, and 83% of people with access needs limit their shopping to websites that they know are accessible. Increased traffic and sales conversions - 82% of users with access needs would spend more if there were fewer barriers. The online spending power of people with access needs in Canada is $50 billion. An enhanced brand image and reputation – stand out from your competition by demonstrating social responsibility through being inclusive. Fewer legal implications - it is expected by law that businesses and service providers do not treat disabled people less favourably. So really, the question is, why wouldn’t you want to make your website accessible and inclusive, rather than why you would. Want to Know More? To date, we have installed our software on over 3,700 websites across various industry sectors, so we have the knowledge and experience needed to guide you through the process and make your transition towards inclusion a seamless one. Contact our team today for further information and learn more about providing an inclusive and custom experience for your website users. You can also book a live demonstration of our toolbar.

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Mental Health Awareness Week, Believing in Better Mental Health for All

11 May 2022 | news

This week marks Mental Health Awareness Week, an annual occasion to raise awareness and focus on achieving good mental health. This year, the theme of Mental Health Awareness Week is Loneliness, which has a huge impact on our mental health, particularly since the pandemic. We caught up with Emily Cotter, Marketing, PR and Communications Officer at Leeds Mind to discuss the importance of Mental Health Awareness Week and how you can reach out for support. 1. What does Leeds Mind work to achieve, and what support do you provide? Leeds Mind is a local mental health charity, serving our population in and around Leeds, and more broadly across West Yorkshire. We work towards creating a city where everyone experiencing a mental health difficulty gets the support they need and respect they deserve. We do this through our services, including: counselling, group support, suicide bereavement services, social support, creative arts activities, employment support, and mental health training. 2. Why is Mental Health Awareness Week important? At least 1 in 4 people experience mental health difficulties at some point in their lives. What’s more, 60% of people in Yorkshire and the Humber said their mental health got worse during the lockdowns. This means that after the pandemic, our work is more important than ever. Mental Health Awareness Week is a great opportunity for everyone to focus on mental wellbeing, whether it’s their own, that of their friends and family, or something they want to talk about with colleagues at work. When we all come together to talk about mental health, it lets people who might be struggling know that it’s OK to not be OK. Hopefully, that will start them on the path towards seeking support. 3. This year’s theme on Mental Health Awareness Week is Loneliness, why is this important? This year’s theme of loneliness is particularly poignant as we emerge from two years of widespread social isolation. During the lockdowns, the Mental Health Foundation found that loneliness was almost three times higher than pre-pandemic levels. And some people were more likely to be affected, including people with long-term physical health conditions, those on lower income, and people with pre-existing mental health difficulties. While loneliness itself isn’t a mental health difficulty, we know that it can lead to conditions such as anxiety and depression. It can also have an impact on our physical health. That’s why it’s so important that we help people connect in their local community, to improve mental and physical wellbeing. 4. How would you advise individuals to reach out for support? Seeking help is often the first step towards getting and staying well, but it can be really hard to know where to start. It's common to feel unsure, and to wonder whether you should try to handle things on your own. But it's always ok to ask for help – even if you're not sure you are experiencing a specific mental health difficulty. You can seek support if you’re worrying more than usual, finding it hard to enjoy your life or having thoughts and feelings that are hard to cope with. You can also reach out if you’re just interested in what sort of support is out there. A good place to start is by looking at what services are available for you locally. There is a network of more than 100 local Minds which you can search here: https://www.mind.org.uk/information-support/local-minds/?msclkid=534dd826cc6711eca38f3ebba6ca7f3b 5. How is Leeds Mind providing a diverse and inclusive experience for all? And Why is it important to Leeds Mind to provide accessibility and language tools online? It’s really important to us to provide an inclusive experience. Mainly, because this is the right thing to do, and in line with our mission of working towards better mental health for everyone. Leeds is a diverse city, and when we say we believe in better mental health for all, we really do mean everyone. So we want to be inclusive from an ethical standpoint and this is also important to our funders. Making our website more accessible is a great way of demonstrating our commitment to inclusion to all our supporters, for whom equality, diversity and inclusion is a key consideration. Recite Me offered us the opportunity to do this within the constraints of our limited resource as a charity. 6. What do you hope for the future of mental health services? We hope that the awareness around mental health that has been accelerated through the pandemic continues to grow. As demand for support rises with more people feeling comfortable to seek support, we also hope that Government focus on this area, along with the funding, keeps pace.

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Driving Accessibility at NorthLink Ferries

05 May 2022 | news

NorthLink Ferries are leading the way to a more inclusive transport industry by providing online accessibility tools to enable a smooth travel experience. We caught up with Magnus Dixon, the Marketing Manager at NorthLink Ferries to discuss all things accessibility, and D & I. Magnus told us about the impact of COVID on accessibility within the travel industry and the response from passengers since the implementation of Recite Me on the NorthLink Ferries website. 1. Please tell us a little about yourself and NorthLink Ferries. I'm the Marketing Manager for NorthLink Ferries. We run the ferry service from the Scottish Mainland to the Shetland and Orkney Islands, and these are exciting journeys to the most northerly parts of the UK. Our Pentland Firth sailing, from the northern coast of the UK Mainland to the Orkney Islands, only takes an hour and a half, but it passes the Old Man of Hoy, a spectacular sea stack. Orkney is quite beautiful. It is low and green with farmland, bits of moorland, and big fishing lochs, fringed by beautiful quiet beaches. It is notable for having amazing archaeological sites, including standing stones and a prehistoric village with houses that are 5,000 years old. The NorthLink ferry voyage from Aberdeen is also exciting for passengers. It sails over 200 miles from the Granite City and, on the indirect sailing, stops briefly in Orkney before continuing to Shetland. This is the longest internal ferry route in the UK. The ship departs at teatime, and passengers can book their own cabins, and wake up the next morning in Shetland's capital, Lerwick. The Shetland Islands are a bit wilder than Orkney, and the rugged scenery is breathtaking. Shetland has a unique Viking heritage, lovely beaches, historic sites, Fair Isle knitting, and of course puffins and Shetland Ponies! I grew up in Orkney, and love writing about both the Orkney and Shetland Islands for the NorthLink website. I live 5 minutes from the port of Stromness with my peedie (Orcadian for small) family; my wife Vicky and two teenage children Milly and Robbie. My brother David was born six years before me with cerebral palsy, so I'd like to think I've been aware of accessibility issues from a young age. 2. What is your accessibility mission for this year and beyond? At NorthLink Ferries, we're really proud that our ferries and terminals have been built with accessibility in mind. There is easy access to our buildings, customer lifts, level walkways, lower customer-facing desks, hearing loops, a sign language service, large-print brochures, signage in Braille, and of course Recite Me on our website, and that's before you've even stepped onto the ferries. Onboard we have accessible cabins with wider automatic doors, ceiling hoists, and wet rooms, Changing Places toilets, safety information announced by loudspeaker and in print, helpful colours, signage in Braille, lifts from the car deck to the upper decks, wheelchairs available for use, and staff that are willing to go above and beyond for our passengers. I think my accessibility mission for the future is to find ways to inform people about this, as I hope it will take some of the anxiety out of traveling. We are also looking into better ways to let customers inform our staff about their accessibility needs at the time of booking. This is in place already, but I'm keen to improve it! 3. Why is accessibility important to North Link Ferries and how does Recite Me support this? When you see Orkney and Shetland on the weather map, they look really remote. In truth, Shetland is closer to Bergen in Norway than it is to Edinburgh! However, with NorthLink Ferries, you just have to reach Aberdeen, and within a few hours and for a very low price, you can set foot on these unique Islands. We're keen to let people know how easy it is to reach Shetland and Orkney, and the amazing suite of accessibility tools provided by Recite Me makes using the NorthLink Ferries website much easier to use in order to find out more. We love all the tools that Recite Me has to offer our passengers. 4. Why do you think diversity and inclusion should be important to the travel and transport sector? The world is an amazing place, full of superb people with so many great stories to tell. The NorthLink Ferries logo is that of a Viking, navigating his way through the seas, and reassuring customers that it is safe to travel again. We hope that our passengers will come home with their own Viking sagas of the historic sites they visited and the amazing nature they witnessed in Shetland and Orkney. That's the difference between a beach holiday (though those are nice too) and a voyage with NorthLink Ferries. The weather may be a bit cooler, but I think you'll be talking about the food and drink, the culture, the unique festivals and crafts, the slower pace of life, and the glimpse back in time that you experienced in Orkney and Shetland for a lot longer! Accessibility should not be a barrier to anyone experiencing that. 5. How has COVID accelerated the need for accessibility tools in the travel industry? At NorthLink Ferries, we have found that passengers are keen to take their own cars, and they are more likely to book cabins since 2020. That's one of the nice things about our ferries. There's plenty of space for everyone, and we have bars, restaurants, and a shop onboard our ships, but if you wish, you can easily and safely isolate yourself in one of our cabins. COVID increased interest in holidaying in the UK, and Shetland and Orkney are really unique destinations. Plenty of our passengers return again and again, but we also have new customers who have never ventured so far north before. Recite Me is great as it easily allows customers with accessibility needs to find out the information they might need on our website. At NorthLink Ferries, we recently upgraded our online booking system to make it more user-friendly than ever before. Recite Me assists customers whilst they make web bookings too – we regarded this as very important. For those who would like to talk through their journey, we also have a call centre manned by friendly islanders! We’re aware that COVID has made many people more anxious about venturing out, which is why NorthLink now has the tagline ‘Onward, Voyager to Shetland and Orkney’. My hope is that it will reassure passengers that our islands are safe (and unique) places to visit. 6. Have you received any feedback on the Recite Me toolbar from your website users? We have. I respond to many of the emails sent in by our customers. Amongst these, a few have told us how the screen reader and the text resizing tool have made navigating the NorthLink Ferries website very much easier. I've received a couple of emails from international customers who also appreciated the language tools. We also have a staff member with dyslexia who uses the ruler and screen mask tool regularly. We meet often with Disability Equality Scotland and are part of their internal steering group. They were very impressed with everything Recite Me can do. I still remember how easy it was to set up Recite Me on the NorthLink Ferries website – it took less than 5 minutes – and the breadth of accessibility tools available after that was staggering. I really can’t recommend it enough. Go to the NorthLink Ferries website to find out more and try out the Recite Me accessibility tools in the top right corner.

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Website Accessibility Legislation

Accessibility Legislation

There are national laws governing website accessibility. In the USA this falls under the ADA, in the UK it is covered in the Equality Act 2010, and in Europe there is a specific Directive on the Accessibility of Websites and Mobile Applications.

A common theme that runs through all of these is making reasonable adjustments or accommodations to enhance and promote digital inclusion. What is more reasonable than allowing each website visitor opportunities to consume the content in a way that works for them as an individual?

Give one of our experts a call to discuss your legal responsibilities and how our website accessibility software can help.

Find out more about Accessibility Legislation
Ross CEO Recite Coronavirus

Create A FREE Accessible COVID-19 Information Landing Page

To inform as many people as possible it is vital that Coronavirus information is accessible.

To ensure that this vitally important information can be understood by everyone, Recite Me will host for free an accessible and inclusive landing page for businesses to share their Coronavirus message to all staff and customers.

Create Your Free landing Page here