Recite Me Sectors

Leisure & Entertainment Accessibility

The leisure industry is worth billions of pounds covering everything from food and drink to museums and retail. To be totally inclusive B2C organisations need to be accessible online.

Leisure and Entertainment Organisations Must Provide Customers with Support Online

Approximately one billion people globally have a disability and they can often face access barriers when visiting websites. The online spending power of people with access needs in the UK is £24.8 billion

Website accessibility barriers exclude millions of people from finding the information they need to visit your business and buy your products and services. So if your company isn’t walking the walk when it comes to online inclusion, you’re missing out on some serious consumer spending.

Why you Should Provide Online Support in the Leisure and Entertainment Sector

Overcome Language Barriers

On-page translation and text-to-speech options make websites accessible for tourists who don’t speak or read in English as a first language.

Increased Revenue

1 in 5 people encounter access barriers online, so an accessible website can make a huge difference. People could be joining other gyms, clubs, and societies over yours because the information on their websites is easier to read.

Enhanced Brand Image

Welcoming people with varied disabilities and access needs promotes your commitment to inclusion and sets you apart from the competition.

Let us show you how easy it can be.

Thousands of leisure webpages made accessible through the use of assistive technology

Most leisure and entertainment businesses have already made their premises accessible to those with physical disabilities and now we are seeing more organisations striving for true inclusion by also considering the accessibility of their digital landscape and those with hidden disabilities.

UNIQUE USERS

845,080

This is the total number of users who launched the Recite Me toolbar on leisure websites.

PAGES VIEWED

2,689,872

This is the total number of pages viewed using the Recite Me toolbar.

INDUSTRY AVERAGE

+36%

Higher than the industry average pages viewed per session.

Download our Leisure & Entertainment Accessibility Guide

Find out why digital barriers are a problem for leisure and entertainment organisations, who needs support online, the importance of providing support online, an overview of our data from the past year and our top tips for an inclusive website.

Customers

See the love!

"After looking at options to improve the accessibility of our website, we found Recite Me to be the best at offering a full service to enable all our patrons to buy tickets and find information effectively. This has resulted in a significant drop in enquiries to our customer service team as ALL patrons can now easily use our website and all of its functionality."

Paul Oxley

Sales and Ticketing Director, Delfont Mackintosh Theatres

"After looking at options to improve the accessibility of our website, we found Recite Me to be the best at offering a full service to enable all our patrons to buy tickets and find information effectively. This has resulted in a significant drop in enquiries to our customer service team as ALL patrons can now easily use our website and all of its functionality."

Paul Oxley

Sales and Ticketing Director, Delfont Mackintosh Theatres

“At BWH Hotel Group Great Britain we are committed to making travel accessible to everyone. The Toolbar supports guests in finding and booking independently owned hotels across Great Britain. To aid Recite Me, we have also added extra functionality to our website. This allows guests to be able to filter hotels by specific accessibility features making finding the perfect hotel even simpler.”

Chris Bowling

Head of Digital Marketing and E-Commerce, at Best Western Hotel Group

“At BWH Hotel Group Great Britain we are committed to making travel accessible to everyone. The Toolbar supports guests in finding and booking independently owned hotels across Great Britain. To aid Recite Me, we have also added extra functionality to our website. This allows guests to be able to filter hotels by specific accessibility features making finding the perfect hotel even simpler.”

Chris Bowling

Head of Digital Marketing and E-Commerce, at Best Western Hotel Group

"We believe everyone should be able to access high-quality arts and culture, both on and off Curve’s stages. With the Recite Me toolbar available on our website, the entire online experience is more accessible and personal for every visitor. It’s brilliant to see how many people have already used these features to engage with our theatre online. "

Chris Stafford

Chief Executive, Curve Theatre

"We believe everyone should be able to access high-quality arts and culture, both on and off Curve’s stages. With the Recite Me toolbar available on our website, the entire online experience is more accessible and personal for every visitor. It’s brilliant to see how many people have already used these features to engage with our theatre online. "

Chris Stafford

Chief Executive, Curve Theatre

“We are committed to making a visit to the Scottish Event Campus (SEC) an enjoyable experience for everyone and that includes using our websites. We recently launched the ability for users to purchase accessible tickets to our events online and once we discovered Recite Me, we felt it was a great addition to improve the functionality of our websites. We were very impressed with the Recite Me software and as well as accessibility tools, the language switcher allows our conference visitors from around the world to find the information they need.”

Ross Dempsey

Digital Marketing Manager, Scottish Event Campus

“We are committed to making a visit to the Scottish Event Campus (SEC) an enjoyable experience for everyone and that includes using our websites. We recently launched the ability for users to purchase accessible tickets to our events online and once we discovered Recite Me, we felt it was a great addition to improve the functionality of our websites. We were very impressed with the Recite Me software and as well as accessibility tools, the language switcher allows our conference visitors from around the world to find the information they need.”

Ross Dempsey

Digital Marketing Manager, Scottish Event Campus

“Digital communications can influence every stage of the visitor’s decision-making process, and VisitBelfast.com is often the first port of call for many people planning a trip to Belfast and during their stay. “Belfast is a welcoming city, so it is important that our website reflects that inclusivity and allows people of all abilities to access the information they need to enjoy a trip to the city. “ReciteMe’s functionality has allowed us to do that, as well as giving our visitors the opportunity to experience the website and its wealth of content in whatever language they choose.”

Emma Burdett

Web & Digital Marketing Manager, Visit Belfast

“Digital communications can influence every stage of the visitor’s decision-making process, and VisitBelfast.com is often the first port of call for many people planning a trip to Belfast and during their stay. “Belfast is a welcoming city, so it is important that our website reflects that inclusivity and allows people of all abilities to access the information they need to enjoy a trip to the city. “ReciteMe’s functionality has allowed us to do that, as well as giving our visitors the opportunity to experience the website and its wealth of content in whatever language they choose.”

Emma Burdett

Web & Digital Marketing Manager, Visit Belfast

“As a group, we endeavor to be somewhere for everyone. This starts with guests locating us online and having full accessibility to our websites to make informed decisions on where they should stay, right through to fully accessible inns and all of the help they should require throughout their stay.”

Dan Evans

General Manager, The Inn Collection Group

“As a group, we endeavor to be somewhere for everyone. This starts with guests locating us online and having full accessibility to our websites to make informed decisions on where they should stay, right through to fully accessible inns and all of the help they should require throughout their stay.”

Dan Evans

General Manager, The Inn Collection Group