Website Accessibility for Emergency Services

With WCAG 2.2 Level AA required under PSBAR, emergency service organisations can face challenges in understanding where improvements are needed. The Recite Me Website Accessibility Checker helps by automatically scanning digital platforms to highlight issues and suggest practical improvements. Alongside this, accessibility specialists can support with manual evaluations and structured internal reviews to help identify barriers that automated tools may not detect.

Government Digital Service (GDS) teams now routinely assess public sector websites for WCAG compliance. Where issues are identified, organisations may be issued formal notices or requests for corrective action. Recite Me can support emergency service organisations in addressing these findings by helping interpret requirements and developing structured remediation plans to resolve accessibility barriers.

Emergency service organisations often publish large quantities of PDFs and supporting documents, many of which may not meet accessibility requirements. This can create barriers when people are trying to access important information quickly. The Recite Me PDF Accessibility Checker and Remediation Tool supports large-scale review and correction of documents, helping improve compliance and making content more accessible across digital services.

Emergency service organisations are expected to keep clear records of accessibility activity through a regularly maintained accessibility statement. This should set out what has been reviewed, what issues have been identified, what improvements have been made, and what work is still in progress. Recite Me supports this requirement through its web accessibility checker, expert guidance, and accessibility statement resources, helping organisations meet PSBAR expectations in a structured and consistent way.