Case Studies

Luton Community Housing Ltd (LCH) is a growing not-for-profit housing association that provides homes for people in the community. Tenants are culturally diverse and increasingly have English as an additional language. Luton Community Housing empowers tenants to take control of the management of their homes and participate in the development of their communities so that they can help improve their environment and their quality of life. Working in partnership with many other local agencies, LCH also offers additional help and support to its tenants on financial, employment/training and personal issues.

Anglian Building Products, which is the large project division of Anglian Windows, was looking for an accessibility solution that gives much greater flexibility. It operates predominantly in the social housing refurbishment sector installing window, door and external wall insulation solutions and engaging with residents through the journey is a priority

Cranfield University is an exclusively postgraduate and research-led university specialising in science, engineering, technology and management. It works very closely with industry to offer students high-quality project research opportunities and also offers a range of short courses and professional development courses across the university’s areas of specialism. Students from over 100 countries across the world come to study at the university, and international students are a key market for the university.

Breckland Council and South Holland District Council are two completely independent district councils in East England that share a senior management structure, which the local authorities believe is a more efficient operating model.

Gateshead Carers Association is a charity that helps unpaid adult carers living or working in the borough of Gateshead, Tyne and Wear. It provides confidential advice and information alongside practical and emotional support that is tailored to each individual carer. It campaigns to influence policies at local government level and works closely with employers and service providers to improve carers’ lives.

Investigo is a global recruitment firm with offices in the UK and one in New York, recruiting across a number of different sectors that includes accountancy, finance, procurement, technology, and many more. Recruitment websites are notoriously difficult to navigate, however, Investigo has been taking active measures to improve its accessibility and reduce candidates’ barriers of entry within the job market.

Guidant Global is an award-winning recruitment outsourcing provider and part of Impellam, one of the UK’s largest staffing companies. It offers tailored Managed Service Provider (MSP), Recruitment Process Outsourcing (RPO) and Statement of Work and Consultancy (SOW) solutions that future-proof its clients’ recruitment and transform their workforce management strategy.

St. Johnstone Football Club is a professional football club in the Scottish Premiership League based in Perth, Scotland. Known to fans as The Saints, the club was founded in 1884 when a group of local cricketers was looking for a winter sport. Now, the team’s home is McDiarmid Park, the UK’s first seated purpose-built football stadium. The Saints are the first professional football club in the UK to adopt Recite Me’s accessibility software.

We provide Emergency Services, patient Transport Services and the 111 non-emergency service across the North East to 2.7 million people. Our commitment to diversity and inclusion means it is increasingly important for us to ensure people can access and interact with our website.

Great Western Railway (GWR) is a leading transport company operated by FirstGroup. It manages over 200 train stations and its trains call at over 270 stations. GWR operates long-distance intercity services along the Great Western main line between London and the South West England and South Wales. It also runs commuter and outer-suburban services from London Paddington to West London and the Thames Valley region plus regional services throughout the West of England to the South coast of England.

Your Homes Newcastle is an arms-length management organisation for Newcastle City Council, which manages 28,000 council homes as well as a further 3,000 leasehold properties bought under the ‘right to buy’ scheme. Its approach ensures that its homes and estates are nice places to live – its houses are safe and modern, and meet the modern homes standards. It promotes community living buy disrupting and preventing anti-social behaviour.

Arriva UK Bus is part of Arriva plc, one of the largest passenger transport providers in Europe, employing some 54,500 people and delivering more than 2.2 billion passenger journeys across 14 European countries every year. It currently operates a fleet of some 5,900 vehicles in the UK alone, providing services in the North East, North West and South East of England, Yorkshire, the Midlands and Wales.

New College Lanarkshire is the second-largest college in Scotland and is the largest in Lanarkshire. The College has more than 25,000 students enrolled in a range of full-time, commercial and evening courses across its six campuses – Motherwell, Cumbernauld, Coatbridge, Kirkintilloch, Hamilton and Broadwood. With thousands of courses available across six faculties, it is essential for the College to provide up to date, comprehensive and accessible information on its main website.

Gateshead is a diverse, multi-cultural town in the NE of England with a population of over 200,000. Gateshead Council’s Website is a portal for all businesses and citizens in and around Gateshead. It provides useful information about all kinds of different areas which are important to businesses and citizens, such as: events, transport, benefits & council tax, education & learning, environment, housing, jobs & employment, leisure & culture.