Case Studies

Located in the Hudson Valley in New York State, the Library District serves both the City of Poughkeepsie and Town of Poughkeepsie that has a population of over 75,000 between two Library branch locations. In addition to book lending, the library provides programming such as early literacy programs, adult learning programs, job search assistance, computer classes, and access to online services for free movies, research of databases and more. The Library District discovered Recite Me through Dutchess County’s Think Differently website. The Library District partners with the county on its Dutchess Reads Campaign, an initiative designed to promote reading at all age levels.

Lindsays is a full service law firm based in Scotland. With offices in Edinburgh, Glasgow and Dundee, Lindsays provides support to clients through a full range of legal services that includes business legal needs, family law, estate planning, as well as commercial disputes, corporate deals and employment information and advice. With such a comprehensive range of services, it is inevitable that Lindsays will have potential clients who may have a disability or hearing or sight impairment. Additionally, since the majority of us now conduct our day-to-day tasks online, and with an aging population continuing to grow, it is now absolutely crucial for businesses to offer accessible content for everyone.

Leeds Playhouse, formerly known as West Yorkshire Playhouse, is one of the largest producing theaters in the country outside of London. The theatre has always taken an enthusiastic approach to their accessibility, even pioneering Relaxed and Dementia-Friendly Performances as part of their repertoire. The organisation goes far beyond the typical ramps and audio description that many deaf and disabled patrons may be used to and fosters an environment that is welcoming, inclusive and, most of all, an enjoyable theatre experience for everyone.

Yorkshire Ambulance Service (YAS) is an NHS-operated ambulance service covering the county of Yorkshire in Northern England, providing emergency and urgent care and transport services. Currently, Yorkshire Ambulance Service serves over five million people throughout Yorkshire, employs over 5,000 staff and over 1,200 volunteers who do critical, life-saving work, emergency and urgent care.. As of 2018, Yorkshire Ambulance receives over 2,500 calls per day and operates more than 60 ambulance stations across Yorkshire.

Healthwatch is a national, independent consumer champion for health and social care throughout England. With branches in every region of England, Healthwatch provides citizens with the chance to speak up and have their opinions heard on local healthcare matters and services. Healthcare providers can then use this information to respond to feedback and address any concerns. We recently partnered with the Torbay branch of Healthwatch.

The Grey Matter Group works with organisations across the health and social care sectors to improve lives through learning. It does this by supporting health and social providers with online learning and assessments. Its customers range from NHS trusts, to local authorities, to care homes, domiciliary care providers, learning disability providers and individual employers.

VERCIDA.com helps employers attract candidates from diverse backgrounds in a proactive way through positive action, while clearly showcasing their employer value proposition. The platform also offers jobseekers all the information they need to make an informed decision about whether an employer is the right fit for them.

RIDI is a unique initiative to drive change in recruitment and remove the barriers faced by the millions of disabled people who are entering or progressing through the job market. RIDI believes more needs to be done to build disability confidence into recruitment and employment strategies, and campaigns actively to achieve this. RIDI started six years ago and the RIDI Awards, which began in 2014, are now becoming a regular fixture on the recruitment industry calendar.

Torridge District Council is located within the north west of Devon and has a population of around 67,000 people. The district is divided into 23 Wards and is predominantly rural. The main towns are Bideford, Holsworthy and Torrington, with almost half of the population living in or close to Bideford/ Northam and the remainder of the area fairly sparsely populated.

Luton Community Housing Ltd (LCH) is a growing not-for-profit housing association that provides homes for people in the community. Tenants are culturally diverse and increasingly have English as an additional language. Luton Community Housing empowers tenants to take control of the management of their homes and participate in the development of their communities so that they can help improve their environment and their quality of life. Working in partnership with many other local agencies, LCH also offers additional help and support to its tenants on financial, employment/training and personal issues.

Anglian Building Products, which is the large project division of Anglian Windows, was looking for an accessibility solution that gives much greater flexibility. It operates predominantly in the social housing refurbishment sector installing window, door and external wall insulation solutions and engaging with residents through the journey is a priority

Cranfield University is an exclusively postgraduate and research-led university specialising in science, engineering, technology and management. It works very closely with industry to offer students high-quality project research opportunities and also offers a range of short courses and professional development courses across the university’s areas of specialism. Students from over 100 countries across the world come to study at the university, and international students are a key market for the university.

Breckland Council and South Holland District Council are two completely independent district councils in East England that share a senior management structure, which the local authorities believe is a more efficient operating model.

Gateshead Carers Association is a charity that helps unpaid adult carers living or working in the borough of Gateshead, Tyne and Wear. It provides confidential advice and information alongside practical and emotional support that is tailored to each individual carer. It campaigns to influence policies at local government level and works closely with employers and service providers to improve carers’ lives.

Investigo is a global recruitment firm with offices in the UK and one in New York, recruiting across a number of different sectors that includes accountancy, finance, procurement, technology, and many more. Recruitment websites are notoriously difficult to navigate, however, Investigo has been taking active measures to improve its accessibility and reduce candidates’ barriers of entry within the job market.