Success Stories
Transport

Gatwick Airport

London Gatwick is the world’s busiest single-runway airport which was officially opened on the 9th of June 1958 by Her Majesty The Queen. Over the last 60 years, the airport has grown from just 186,000 passengers to over 46 million passengers each year. In 2018, Gatwick served more destinations than any other UK airport.

Our Brief

Globally Gatwick Airport serves around 230 destinations in 70 countries with over 46 million passengers a year. To allow all customers from across the world to access key travel information easily, their website needed to provide not only accessibility support but on-demand live translations.

Our Solution

Gatwick Airport now enables visitors to access their website in a way that best works for them, through Recite Me’s cutting-edge accessibility and language assistive technology.

Gatwick Airport is the first airport in the UK to provide this service for all its passengers.

Recite Me accessibility software supports people with different disabilities (sight loss, mobility, cognitive impairment) in a variety of ways such as a screen reader, styling options, reading support, and a translation tool with over 100 languages, including 65 text-to-speech voices.

Recite Me assists thousands of users every month to navigate and understand the content on the Gatwick Airport website.

“Gatwick Airport aims to be the UK’s most accessible airport, giving everybody an equal opportunity to fly, and as part of this, it is also important for us to make our website easy to use for as many people as possible. “The Recite Me assistive toolbar provides a great technology-based solution for us. Not only can our site be translated into hundreds of different languages, but we are also able to offer a screen reader function and a range of other accessibility tools which help make it easier for all of our passengers to access the information they need to enjoy the best journey possible through Gatwick. “