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Western Sussex Hospitals

Client Case Study
Western Sussex Hospitals laptop

Western Sussex Hospitals

Western Sussex Hospitals NHS Foundation Trust serves a population of around 450,000 people across a catchment area covering most of West Sussex.

The Trust runs three hospitals: St.Richard’s Hospital in Chichester, Southlands Hospital in Shoreham-by-Sea and Worthing Hospital in the centre of Worthing.

Western Sussex Hospitals logo accessibility
Western Sussex Hospitals staff working

Our Brief

In 2016 Western Sussex Hospitals NHS Foundation Trust (WSHFT) was rated as ‘Outstanding’ by the Care Quality Commission (CQC). At the time it was one of only three acute trusts in the country to receive the health watchdog’s highest rating by the Care Quality Commission.

To continue this great work and to support all staff, patients and visitors online Western Sussex Hospitals wanted to be able to offer accessibility support across their website.

Regardless of people’s disabilities, Western Sussex Hospitals wanted to be able to support website visitors to access their content barrier-free. To do this assistive technology was needed.

Recite Me toolbar solution. Audio, styling, reading, translation icons.

Our Solution

Recite Me’s web accessibility software was installed on the Western Sussex Hospitals website which has revolutionised the way staff, patients and visitors can read content online. To allow people to access key information with easy Recite Me assistive technology allows visitors to customise the Western Sussex Hospitals website according to their varying accessibility and language needs.

Recite Me accessibility software supports people with different disabilities (sight loss, mobility, cognitive impairment) in a variety of ways such as a screen reader, styling options, reading support and a translation tool with over 100 languages, including 35 text to speech voices.

Client Testimonial

"Western Sussex Hospitals started using Recite Me in April 2019 offering staff and patients an improved access to the trust’s websites. As an inclusive employer Recite Me has been extremely popular in a number of ways offering users the opportunity to enlarge, translate or read aloud the Trust’s website "

Nikki Kriel, Organisational Development Manager for Western Sussex Hospitals NHS Foundation Trust