Believing in Accessibility for All
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Transport

Transport covers a wide range of industries including aviation, trains, buses, ferries and general automotive. Within these industries, it is vital to support customers with their journeys to make sure that everyone is able to access key travel information online.

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Support Your Customers by Making Transport Information Accessible Online

Transport websites receive millions of visitors every day from all over the world, many of whom have a disability, or don’t speak English as a first language. The consumer spending power of people with disabilities and their families is a massive £2.25 trillion worldwide.

53% of disabled travelers need help with the booking process. Providing assistive technology on your transport website will remove online barriers enabling customers to book their journey hassle-free, and stay up to date with changes and delays.

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Transport Organisations Leading the Way for Digital Inclusion

Why you Should Provide Online Support in the Transport Sector

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Increased Revenue

Adults with disabilities spend an estimated $17.3 billion on travel every year. If accessibility barriers were eliminated travellers would increase their budget by up to 34%.

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Overcome Language Barriers

On-page translation and text-to-speech options make websites accessible for tourists who don’t speak or read in English as a first language.

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Excel in Hospitality

Customer service is paramount in the travel and transport industry. Website accessibility tools demonstrate commitment to exceptional service at every customer contact point.

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Great Western Railway (GWR)

"As a company, GWR understands how important access and inclusion is for all of our customers. Adding Recite Me means our website is now more accessible for the one in five people in the UK (13 million) who have a disability. It also means people who don’t speak English as their first language can now translate all the content into over 100 languages at the click of a button. Thanks to Recite Me, GWR is now confident that we are providing digital access and inclusion to all of our customers. We would definitely recommend Recite Me to anyone who wants to make their website more accessible to everyone. "

Kevin Jones
Digital Product Manager
GWR

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Report: The need for Assistive Technology on Airport Websites

Learn about airports and online accessibility, the importance of the disability market and accessibility legislation and guidelines for airports.

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Contact the team

Have a question to ask? contact the Recite Me team.