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Preston Council

Preston City Council is a district council, working alongside Lancashire County Council as part of a two-tier local government system. They have 48 elected councillors who are responsible for taking decisions about the future of Preston and important public services such as planning, housing, leisure and culture, and rubbish and recycling.

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Desktop, mobile and tablet with Preston City Council website using the Recite Me assistive toolbar
Preston City Council Logo

Our Brief

To achieve the council’s goal of supporting the diverse population of Preston with multimedia communications, they needed to improve their online support. The Preston City Council website is a portal for many useful services such as applying for council tax support, paying for garden waste removals and reporting issues in the area. With a web accessibility solution, Preston City Council can make their website inclusive to the widest possible audience. 

Our Solution

The Recite Me accessibility toolbar provides a unique range of features including, text-to-speech functionality, reading aids, and styling options, where people can change the colour scheme as well as the text’s font style, size, colour, and spacing. For people who speak English as a second language, the toolbar also includes on-demand translation into over 100 languages, including 65 text-to-speech voices.

Every month, Preston City Council helps over 340 unique people with accessibility and language support needs. Over the last year, there have been a total of 4,000 launches of the toolbar to remove barriers and create a better online experience. 

Laptop with Preston City Council website using the Recite Me assistive toolbar
Preston City Council Logo
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  • “We really want to meet the needs of the people who live and work in Preston, and we believe the tools Recite me offer helps us achieve this. Recite Me helps us by making our website and content accessible for all and with Preston such a diverse community it allows the website to be viewed in over 100 languages, making it easier than ever to engage with the Council.”
  • Ian Heslop
  • Digital and Web Manager, Preston City Council
Laptop with Preston City Council website using the Recite Me assistive toolbar
Mobiles with Preston City Council website using the Recite Me assistive toolbar
Tablet with Preston City Council website using the Recite Me assistive toolbar
Laptop with Preston City Council website using the Recite Me assistive toolbar
Mobiles with Preston City Council website using the Recite Me assistive toolbar
Tablet with Preston City Council website using the Recite Me assistive toolbar
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