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Hi, I’m Ross, Founder and CEO at Recite Me. I couldn’t be happier to announce the launch of our first ever Accessibility Awareness Week. ‘What Does Accessibility Mean to Me’ awareness week with Recite Me will be running from October 18th- 22nd, 2021. Bringing together business owners, employees, students, and industry experts, we’ll be delving into a broad range of accessibility, diversity, and inclusion topics as the week goes on. Why? Because for all the great things we’ve achieved and the huge leaps forward in web accessibility awareness in the last decade or so, there’s still more work to be done. We hope this week will provide a platform for us to come together with our clients and wider network to raise awareness for web accessibility and give people a voice to express their opinions and experiences. Web Accessibility The internet is a significant part of life. We use it to shop, pay our bills, communicate with friends and family, apply for jobs, book trips, and learn about local services. At 98%, the UK has one of the highest internet penetration rates in the world, and according to Ofcom’s 2020 report, we spend an average of 3 hours and 37 minutes online every day. Most people take access to online information as a given. However, when content fails to meet recognised accessibility standards, many people cannot read, understand, or use the information. I know, because I’m one of them. My Story I’m dyslexic. I didn’t find out until after I’d graduated university, but I’d be lying if I said I’d never suspected there was something different about the way my brain worked. At school, I struggled with subjects that required lots of writing – and reading aloud in front of the class terrified me. It took me much longer than my classmates to figure out word and sentence order. And I could never seem to improve, no matter how hard I tried. Which, for someone as competitive and driven as me, was frustrating. One day after I graduated, I was giving a presentation at work, and a colleague commented that I was displaying all the signs of dyslexia. So I got tested, and my diagnosis was confirmed. It was a relief to finally have an explanation, and I was provided with software support. But, as it only worked on one computer, it was pretty limiting. I knew there had to be a better way, and as smartphones and tablets became more prevalent, having assistive technology on just one device was never going to be practical. That’s the reason I founded Recite me. To give people like me more options and for the internet to be a more inclusive place. And to help businesses understand accessibility requirements and accessibility guidelines so they can support their employees as much as possible. Web Accessibility Guidelines In the last decade, there’s been a collective leap forward in the way people view diversity and inclusion. Every year, more businesses see inclusion as a positive change, and most reputable companies have accessibility statements on their website. Organisations are also trying harder to meet The Web Content Accessibility Guidelines (WCAG), which is great to see. WCAG is the gold standard when it comes to web accessibility. While not an official requirement for private enterprises (yet!), government and public sector bodies are expected by law to meet Level AA. And now, with the newest WCAG update due for release in 2022, it’s more important than ever that businesses stay ahead of the curve and actively work towards inclusivity. So…What Does Accessibility Mean to You? We hope this week will help us all develop a much deeper understanding of what accessibility means to all of us. To me, web accessibility opens up the world. Remember the days before we carried the internet around in our pockets? Tasks like renewing a phone contract or switching to a new energy supplier were time-consuming. They meant hours on the phone or a trip down to a physical store to speak to a representative. Now we can accomplish those tasks in seconds within just a few clicks. Well, many people can. The only way everyone can do this is if websites and apps are accessible. That’s why web accessibility is so important to me. Nobody should be at a financial, social, or educational disadvantage just because they read and understand information differently. Here’s a few insights into what accessibility means to other people. The Customer Service Expert’s Perspective To Caroline Wells, CEO of Different Petal, accessibility means treating each customer as an individual with different access requirements, rather than seeing the entire customer base as one entity. “The flexibility needs to be there for customers to communicate in their preferred way. Businesses should be empowering customers by giving them choice, rather than making them ask for alternatives or work harder to get responses. “ The Diversity and Inclusion Professional’s Perspective Alex Greenwood, Head of People and Culture at Derwent fm, on what accessibility means to her as a human resources specialist. “While we must always keep our business objective in mind, we must also create a culture where colleagues feel truly included. Accessibility undoubtedly plays a role in this, and a skilled and knowledgeable HR team within diversity and inclusion at its core is essential to support the overall business plan”. The Client Perspective Vijay Matthew of Howlround Theatre Commons on the importance of true inclusion, rather than compliance box-checking. “Our biggest lesson was learning that simply complying with technical standards is not the same thing as true inclusion. We can’t just check the box of compliance and think that the work is done. It is quite possible to make a website that technically passes all the accessibility tests, but that still is terribly difficult for a person to use.” The End-User Perspective Maria, a Sefton Council Resident, explains why web accessibility and access to assistive software is so important to her. “I have Autism and Dyslexia, and without accessible websites or assistive technology, I can’t access or understand the information I need to stay independent. Being able to make individual changes on the council website and use tools like the ruler and screen reader have been life-changing. Accessibility Best Practices Being accessible means making reasonable adjustments and removing online barriers so that everyone can read and use the information on your website in the same way. Here is a list of steps to work through. Make sure your website build is accessible. Good web developers can help you adapt your site by incorporating best practices for accessibility. Familiarise yourself with the most up-to-date Web Content Accessibility Guidelines (WCAG), and aim for compliance level AA. Gather employee feedback regularly and make sure that employees with disabilities have a say in decision-making processes. Develop an inclusive recruitment process. Give clear direction about how you want your customers to communicate with you, and provide online customer service portals that account for a wide range of users and their varied needs and preferences. Use assistive technology like the Recite Me toolbar to bridge the gap between accessibility and usability, creating an inclusive online experience for everyone. Get Involved What does accessibility mean to you? We hope you’ll all join us this week and get involved to let us know! It’s important that organisations reach out to their employees and discover how people feel about accessibility. Giving everyone a voice to share their experiences and knowledge will bring the workplace together, empower individuals, and improve inclusion. You can download your resource pack, including blogs, social media posts, graphics, email templates, logos and more on our Awareness Week landing page.
The Very Group, operator of Very.co.uk and Littlewoods.com, has added Recite Me accessibility and language tools to its careers website to promote a diverse talent pool. The Very Group is the UK’s largest integrated online retailer and financial services provider, and values a diverse workforce, and building an open and inclusive culture. To achieve Very’s mission of inclusive recruitment, The Very Group has removed online application barriers for those with disabilities, learning difficulties, visual impairments, and those who speak English as a second language. Sean Allen, Very’s Head of Talent, commented, “We want to attract the best talent. Allowing everyone who visits our careers site to use it the way we intended is a vital part of our mission. That’s why we’ve worked with Recite Me to make our website digitally inclusive. It’s the right thing to do and the best decision for our business.” Assistive technology supports the 1 in 5 people in the UK with a disability by enabling access to The Very Group’s website in a way that best suits an individual’s needs. The Recite Me accessibility and language toolbar on The Very Group Jobs website includes screen reading functionality, multiple reading aids, customisable styling options and an on- demand live translation feature that boasts over 100 languages, including 35 text-to-speech and styling options. To customise your own digital experience on The Very Group Jobs website, please select the pink ‘Accessibility Tools’ button in the bottom right of the screen. If you would like more information on how your organisation can provide inclusive recruitment by using assistive technology, contact our team or book a real-time demonstration of our toolbar. Making the digital world inclusive for all.
We all know that e-commerce is big business, and with Black Friday, Cyber Monday, and the Christmas season fast approaching, retailers are doubling down on efforts to maximise their sales and revenue. But what if their websites are not accessible to all online shoppers? People with disabilities make up the largest minority group in the world. This includes people with visual impairments, hearing deficits, and cognitive, learning, and neurological disorders, as well as those who are physically disabled. And that’s without considering the millions of online consumers with diverse language needs. Not supporting these shoppers would be a big mistake for online retailers. How Big is the Disabled Shopping Market? Over one billion people worldwide are disabled, and the spending power of disabled people and their families adds up to $8 trillion. We all know that’s a big number, almost incomprehensibly so. So let’s have a look at what 8 trillion dollars could get you in laymen’s terms: 42 million new high-end cars Annual salaries for 18 million teachers 145 million kilograms of gold A home worth half a million for two million people That’s a whole heap of sales for retailers to lose out on because of an inaccessible website. Disability affects approximately one in every five people, so e-commerce businesses that don’t have accessible websites actively exclude 20% of the market and lose revenue to their more accessibility-aware competitors. In the UK, disabled people and their families have a spending power of £249 billion. The online spending power of people with access needs in Australia is AUD54 million. The total disposable income for Americans with disabilities is about $490 billion. Shopping Online Versus Shopping In-Store There has been a noticeable shift in preferences towards shopping online in recent years, and the e-commerce sector continues to expand rapidly. The lockdown and social restrictions of COVID-19 have boosted the demand for online shopping services. The advancement of mobile technology coupled with fast and efficient next-day delivery services – and the simple fact that consumers can shop easily from the comfort of their beds and sofas – are also significant contributing factors. In 2019, only 14.1% of all global sales were e-commerce purchases. By 2021, this figure increased to 18.1%. And by 2023, online sales are expected to account for 22% of global retail spending, totalling a spend of over $6.5 trillion. What Access Barriers to Disabled Shoppers Face? There are hundreds of specific conditions that create barriers to accessing information online. But broadly speaking, there are four key reasons why users cannot access a website. People Can’t Read It – Because the size of the text, the font used, or the colour contrast between the text and background is not suitable, and screen readers and text-to-speech options are unavailable. People Don’t Understand It – Because the web copy is not clearly written, doesn’t run in a logical order, or is not available in their language. People Can’t Navigate It – Because keyboard-only navigation is unavailable to people whose disabilities make smartphone use challenging. People Are Scared of It – Because there are distracting flashing images, videos, or photo carousels that make maintaining their place on a webpage too difficult. What Disabled Users Say According to Think With Google, 63% of all shopping journeys start online, so the onus is on retailers to ensure that their websites are welcoming to all consumers. Yet, WebAIM’s comprehensive analysis of the top 1 million home pages concluded that 98.1% have accessibility compliance failures. Customer research undertaken by The Purple Pound and Click Away Pound determined that: 73% of disabled customers experience barriers on more than one in four websites they visit. 75% of disabled people and their families have walked away from a business because of poor accessibility or customer service. 71% of web users simply leave a site that they find hard to use. 83% of people with access needs limit their shopping to sites that they know are accessible. 86% of users with access needs would spend more if there were fewer barriers. It’s possible that many retailers don’t realise how inaccessible their products and services are, because only 8% of site visitors will contact the owner to alert them to barriers they encounter. So it’s imperative that businesses have a thorough understanding and are proactive on web accessibility factors. 3 Ways Online Retailers Can Support Disabled Customers Ultimately, technology that benefits people with disabilities benefits all consumers, and upping your game on inclusion is not as scary, complicated, or costly as many people think. Make sure your website build is accessible. Good web developers can help you adapt your site by incorporating best practices for accessibility. Familiarise yourself with the most up-to-date Web Content Accessibility Guidelines (WCAG), and aim for compliance level AA. Use assistive technology like Recite Me to bridge the gap between accessibility and usability, creating an inclusive online experience for everyone. Being Accessible is The Smart Thing to Do You’ve probably already established that being accessible is the right thing to do. But many organizations still hesitate, because doing the right thing doesn’t necessarily equate to financial gain. However, where accessibility is concerned, this is simply not the case. Plus, there’s a whole list of other benefits to smart companies that take the lead in becoming accessible ahead of their competitors: Reach a wider audience. By attracting and retaining an additional 20% market share, you can significantly expand your customer base. SEO Benefits. Many best practices for accessibility are heavily weighted on search engine algorithms. Improved PR. Many customers consciously only buy from companies with inclusive values. Forbes Magazine recently reported that 52% of online consumers consider a company’s values when making a purchase. Improved Brand Reputation. Customers favour brands that care about helping others, and if your company isn’t viewed as inclusive, some customers will simply not spend their money with you. Companies Leading the Way We are proud to work with numerous businesses in the retail and e-commerce sector already. Promo Direct Tesco Boots very.com Paul Smith Dunelm Watford FC Online store Computacenter "By making use of cutting edge technologies on our website, we hope to build a future where nobody is left behind. We are committed to delivering a website that is accessible to a wide range of audiences, regardless of their ability and circumstance.” Dave Sarro, CEO of Promo Direct How Recite Me Can Help Your Online Business The Recite Me toolbar bridges the gap between accessibility and usability and promotes inclusivity by allowing those with sight loss, cognitive impairments, learning difficulties, physical disabilities, and varying linguistic needs to access websites in the way that is best suited to them. Functions include: Fully customisable text size, font, and spacing. The ability to change text colour and background colour contrasts. A screen mask to provide colour tinting and block visual clutter. Additional reading aids such as an on-screen ruler and text-only mode. Text-to-speech functions in 35 languages. A real-time translation feature catering to over 100 languages. What the Data Says Recite me is now installed on over 3,500 websites, and over the last 12 months, our data shows that: Our assistive toolbar was launched over 2.5 million times Over 13.8 million web pages were viewed using the toolbar Over 3.6 million individual styling changes were made 11.4 million pieces of content were translated into different languages 27.1 million pieces of content were read aloud Want to Know More? If you’d like to learn more about how your business can make a positive change towards inclusion and boost sales at the same time, please contact our team or book a real-time demonstration of our toolbar.
Dyslexia can be more of a help than a burden. That’s the view of Chris Hind, Sales Team Leader at Recite Me, who has dyslexia. This week (4 – 10 October) is Dyslexia Awareness Week 2021 and the theme for this year focuses on invisible dyslexia. Because dyslexia itself isn't visible, individuals with dyslexia often feel unsupported and invisible. This is why The British Dyslexia Association, which runs Dyslexia Awareness Week, wants people to explore the entire theme of visibility within our community. Over this week they will highlight the importance of mental health, increase visibility of underrepresented groups, and raise serious issues of dyslexia being overlooked within education and the workplace. Un-tapped hidden brain power According to Chris, his experience of dyslexia is that it’s actually a strong point. Not a weakness. It helps him to think differently, which makes him good at finding creative solutions to problems. “For me, the plus sides of having dyslexia probably outweigh the negative effects. For example, I know that my creative thinking is heightened due to dyslexia. “That tends to be a common characteristic among people with dyslexia. So it helps my ability to methodically work through a problem. “It helps me find resolutions to problems and find ways around things that other people who have slightly more linear thinking patterns may not consider.” This hidden extra brainpower of people with dyslexia is clearly something that organisations can use to their advantage by exploring different ways of problem-solving. What’s it like to have dyslexia? Before we think more about that, it’s worth understanding more about how dyslexia affects individual people. So how does Chris experience dyslexia? “Sometimes I can see letters in a word mirrored or jumbled up, and words can also look mirrored and jumbled up to me” said Chris. “And I can struggle to follow lines of text onto the next line. So when I get to the end of a line I find it hard to find the start of the next line without having to look back at where I was.” As reading is grinding for Chris, he benefits from working here at Recite Me for an assistive technology company that understands accessibility. Because of this the Recite Me assistive toolbar is built into our internal IT systems, which Chris and the rest of our team use. And as Recite Me has a unique range of features that each user can customise to suit their specific needs, Chris can use it to read content in the way that works best for him. “I'm lucky because we've got the Recite Me assistive toolbar built into our internal IT systems, which I spend most of my working day using on my PC. It’s great to make micro-adjustments using Recite Me’s features. “I like to change the text and background colours. A grey background with black text works a lot better to me than a white background with black text.” Small changes make a massive difference Chris also uses Recite Me to make small changes to the layout of text on-screen that make an immeasurably positive difference to his reading experience. “I'll slightly increase the font size as well as the line-height. “As I mentioned earlier, getting to the end of a line of text and picking up the next line can sometimes be a bit troublesome, especially if I’m trying to consume text quite quickly. “Recite Me gives the option to increase line-height, which is the amount of space between each line of text. “Just increasing the distance between the text in this way has a profound effect on me. “And sometimes if I have really large blocks of intricate text to read I can pop my headphones and use the text-to-speech feature to listen to the content, rather than having to read it myself.” How to harness the power of dyslexia During Dyslexia Awareness Week people across the UK are exploring how to empower dyslexia in organisations, and it’s clear that a greater understanding of the positives of having dyslexia is essential. For Chris, the key lies in organisations understanding that dyslexia effects people differently and each person’s experience needs to be listened to in order to get the best out of them. “Dyslexia, like other forms of neurodiversity, is quite a wide spectrum of experience. Not everyone with dyslexia is the same. We don't experience it the same way. “There’s no one-size-fits-all approach that helps everyone with dyslexia to flourish. “So I think an organisation should understand its individual staff members and what that individual staff member’s experience with dyslexia is like. “Find out what they see as the positive aspects of their dyslexia, what their key strengths are as a result of dyslexia. “And then play to that individual's strengths. Recognise that there are strengths to having dyslexia, there aren’t just negatives. “This kind of holistic approach would certainly benefit not just the organisation but the individual within that organisation as well.” 100’s of organisations already use Recite Me to make their websites more accessible for people with conditions like dyslexia. To find out more please contact the team.
How dyslexia aware are you? That may sound like a strange question. After all, everyone knows what dyslexia is, right? You probably know a few people in your office of friendship circle who have it. However, the signs and symptoms of dyslexia are not universal and vary in severity. So it is, in fact, very possible to be dyslexia unaware without even realizing it. Dyslexia Awareness Week runs from October 5th to October 11th, 2021. So there’s no better time to delve a little deeper into the background and realities of dyslexia – what it is, what it means, and what can be done to support people with dyslexia in the workplace and their studies. What Exactly is Dyslexia? Most people know that dyslexia is a lifelong learning difficulty that affects reading, writing, and spelling. However, many people think it only concerns mixing up the order of letters in words, resulting in spelling mistakes in written work and difficulty reading aloud. But there’s a bit more to it than that. Dyslexia affects the area of the brain that processes language. So it’s not just about written letters. It’s also about identifying speech sounds and decoding them in relation to letters and words. It takes much more time for dyslexics to break words down into symbols and then match them to the right sounds, so sometimes, even listening to words is challenging in terms of comprehension. Dyslexia Signs and Symptoms Because it takes more effort to process written information, people with dyslexia are slower at reading and writing than others. But why? What specific problems do they encounter that make processing words harder? Here are a few examples: Obstacles in quickly identifying letters and their associated sounds. Difficulty remembering whole words by sight – especially longer words or words that don’t sound like they are spelled (for example, yacht, cupboard, and colonel). Putting similar letters the wrong way round (for example, b, d, and p). Trouble distinguishing between homophones, which are words that sound the same but are spelled differently (for example, there, their, and they’re). It is particular issues like these that cause the inconsistent spelling and slow reading times. How Many People Have Dyslexia? This is the million-dollar question! The NHS estimates that 10% of the population has dyslexia, while Yale suggests that the actual figure is closer to 20%. The truth is, we can’t really say with certainty. Because some people have very mild forms, they are not diagnosed until adulthood - and it’s also very possible that some people with dyslexia are never diagnosed at all. But, for the sake of the argument, let’s go with 15%. That’s around 700 million people worldwide. What we do know is that dyslexia is the most common learning difficulty, accounting for 80-90% of all diagnosed learning disorders. Other learning difficulties include dyspraxia, dyscalculia, dysgraphia, and hyperlexia. Does Dyslexia Affect Intelligence? In short, no. Dyslexia is not a marker of intelligence as it is a learning difficulty, not a learning disability. In fact, dyslexics often have well above average skills in creative thinking, analytics, and problem-solving. Did you know that some of the greatest minds and most successful entrepreneurs were/are dyslexic? Examples include: Winston Churchill Richard Branson Albert Einstein Theo Paphitis George Washington Steven Spielberg Employing for Diversity Far from being a negative factor, many employers are now actively recruiting for neurodiverse candidates with dyslexia. Critical thinking skills are sought after in some of the world’s biggest industries and are particularly useful in sectors like IT, architecture, design, fashion, science, and medicine etc. Just a few global organisations to be vocal about employing for diversity include: Microsoft Goldman Sachs GCHQ Intelligence Agency Ernst & Young 3 Ways to Support Students and Employees with Dyslexia Providing additional tools and support to dyslexic students or team members needn’t be complicated or expensive. Just a few simple changes can lead to better productivity, communication, and teamwork practices that can set your organisation on the path to success. “The whole mission of our product is to support those who learn and communicate differently, so having a solid internal understanding of how that works in a real-life setting is vital for the wellbeing of the team.” Ross Linnett, Recite Me Founder and CEO These are just a few of the dyslexia-friendly measures we’ve incorporated into our processes at Recite Me. Ask & Adapt Ask people outright what support they need and adapt your procedures accordingly. Examples include providing a longer lead time for deadlines and ensuring materials for meetings or lectures are distributed the day before to allow for adequate review time. You could even print handouts on coloured paper to improve contrast and readability. Dyslexia-Friendly Communications Put together a list of dyslexia-friendly fonts and ensure that they are used in all correspondence. Also, make sure any presentations include visual elements that are easy for people with dyslexia to process – not just tables or lists of numbers and data. Assistive Technology Invest in technology that allows people to use their time efficiently and simultaneously get the best results. Automatic spell-checkers, screen readers, and text-to-speech tools are great for people with dyslexia as they provide the freedom to get on with things without having to dwell on the minutiae of letters, words, and phonetics. Dyslexia and Web Accessibility There can be several elements on a website that make the content hard to read for dyslexic visitors. The most common include: Fonts that are not dyslexia friendly. Justified text and double-spacing that create a ‘river effect’ in the text. Insufficient colour contracts between the text and background. Italic text that makes the letters in words hard to distinguish. Long sections of unbroken paragraphs. How Recite Me Software Helps Dyslexics The Recite Me Toolbar supports your dyslexic website visitors by providing a range of solutions so they can adapt the content and read it in the way that works best for them. Users can: Have text from any website read-aloud to them Download and save any written web content as an MP3 file Choose the exact colour contrast between the text and background Change the font type and size Zoom in on any part of a webpage Use the built-in spell-checker and a fully integrated dictionary and thesaurus Our toolbar also helps people who suffer from a wide range of other learning difficulties and disabilities, including decreased vision, colourblindness, ADHD, epilepsy, and those who speak English as a second language. Find Out More If you’d like to learn more about supporting your students or workforce with our dyslexia-friendly assistive software, please feel free to contact our team for more information or book a real-time demonstration of our toolbar.
2021 marks the 9th year of National Inclusion Week, which takes place between the 27th of September and the 3rd of October. Inclusion Week is the brainchild of Inclusive Employers and is designed to celebrate all forms of inclusion in the workplace. The theme of this year’s events is unity, and all inclusion week activities will be trending under the hashtag #UnitedForInclusion. Recite Me is proud to list Inclusive Employers as one of our clients, and Inclusion Week presents a perfect opportunity to look at digital inclusion and the steps businesses can take to unite and support all of their employees. Who Is Excluded Online? You can’t take steps to improve inclusion unless you know and understand the problems faced by those who struggle to access information. Over 13 million people in the UK (around 20% of the population) have disabilities that make accessing online content challenging. This includes those with: Decreased vision – Around 2 million residents have visual impairments. Learning difficulties – At least 15% of the population has one or more learning difficulty. Language/linguistic problems - 1 in every 5 households speaks English as a second language. Attention disorders - 1.5 million people have ADHD, and around one in every hundred people are on the autism spectrum. Neurodiversity – It’s estimated that around 15% of the population has mental or neurological conditions. Physical disabilities – 1 in every 5 people have a permanent or temporary disability. That’s a whole heap of people who face everyday access barriers in finding, navigating, and understanding information on websites. 4 Steps Your Business Can Take to Unite for Online Inclusion Creating an inclusive work environment helps motivate staff, reduce absenteeism, and increase productivity while simultaneously ensuring the best practices for attracting, recruiting, developing, and retaining the best employees. Here’s our list of recommended steps to follow. 1. Know What is Expected Become familiar with the Web Content Accessibility Guidelines (WCAG) and aim for WCAG AA level. This standard of accessibility compliance is legally required for certain sites and is typically the benchmark criteria used when discussing ‘making a website accessible’. It is expected by law that businesses do not treat those with disabilities less favourably, and legislation demands that companies make reasonable adjustments to avoid discriminating based on accessibility. Examples include The Equality Act of 2010 (UK), The European Accessibility Act (Europe), and The Americans with Disabilities Act (USA). 2. Make Your Website Design Inclusive Poorly designed websites make it difficult for people to access your information. Your website may look great, but if it’s not accessible to people with a range of access needs, then it will never be inclusive. These days, most good developers can help you optimise your website for accessibility. Key factors include: Using a content management system that supports accessibility. Using headings correctly to structure your content. Including alt text for all images. Giving descriptive names to your links. Being mindful of colour use and colour contrasts. Ensuring forms are designed for accessibility. Ensuring responsiveness on all device types (mobile, tablet and desktop). Being keyboard friendly.Consciously Optimise for Inclusion 3. Consciously Optimise for Inclusion Become a Disability Confident Employer. Disability Confident schemes exist to help employers be more inclusive and explore the benefits of employing disabled people. Over 20,000 forward-thinking companies, including Recite Me, are currently registered as Disability Confident. To tap into the biggest pool of talent, you need to develop an inclusive recruitment process. We invite you to download our guide to accessible online recruitment, compiled in partnership with Guidant Global. Be proactive in regularly gathering employee feedback and ensure that employees with disabilities have a say in decision-making processes. 4. Utilise Assistive Technology Accessibility software allows disabled people to access your website and job vacancies in the way that works best for them. Many organisations also use accessibility software on internal systems like intranets and learning platforms to ensure company information is fully accessible and inclusive to their employees. “If you haven’t got the best talent, you’re not going to be the best. And if you’re not representing properly the available pool of talent, then you’re missing an opportunity.” Alex Wilmot-Sitwell, EMEA President at Bank of America The Benefits of Being Inclusive By taking a visibly inclusive approach, you demonstrate to customers and other businesses that you are committed to equality in the workplace. But the benefits don’t stop there... Recruitment and Retention Data shows that employees with disabilities take less time off and tend to stay with companies for longer. Plus, inclusive HR processes allow you to: Draw from the widest pool of talent available Acquire the highest-quality staff Improve innovation Reduce staff turnover rates Improve staff morale Revenue There is growing evidence that improved inclusion leads to increased revenue and profits. Recent statistics suggest that diverse companies: Are 70% more likely to capture new markets Are better at decision making Can drive 2.3 times more cash flow “According to Accenture’s 2018 study, The Disability Inclusion Advantage, companies that embrace best practices for employing and supporting people with disabilities outperform their peers with higher revenue (28%) and profit margin (30%).” John Stern, Accessibility Advocate Supporting Inclusion with Recite Me Assistive Technology The Recite Me toolbar removes online access barriers in several ways by: Accounting for differences in vision - Users can adjust the font size, font type, and use a screen reader for better focus and ease of reading. Removing barriers for people with learning difficulties - Toolbar functions include options for changing colours and colour contrasts between background and foreground, the spacing between words, and stripping out distracting graphics. Providing information in clear language - We provide text to speech in 35 languages, on-screen translation in 100 languages, and inbuilt spellcheck and thesaurus functions. Making your website easier to navigate - Keyboard accessibility means users can navigate interactive elements more easily. Providing accessible publications - Our DocReader means PDF documents on your webpage are also accessible. What the Data Says Recite me is now installed on over 3,500 websites, and over the last 12 months, our data shows that: The Recite Me assistive toolbar was launched over 2.5 million times Over 13.8 million web pages were viewed using the toolbar Over 3.6 million individual styling changes were made 11.4 million pieces of content were translated into different languages 27.1 million pieces of content were read aloud Learn More Would you like to join the hundreds of companies that have already adopted our inclusive software? Recite Me is quick and easy to implement on your website, and can usually be installed in under an hour. If you’d like to learn more, you are welcome to contact our team or book a live demo. If you’d like to register to take part in National Inclusion week, you can find more information and resources on the official website here. Data Sources: WHO, United Nations, NHS, MarketWatch
Accessibility means something different to everyone. We all have different experiences, challenges, abilities, and thoughts regarding the world of inclusion, whether at home or in the workplace. Our 'What Does Accessibility Mean To Me?' awareness week will run from the 18th to 22nd of October. This is a time for us to come together and to get everyone talking and learning about accessibility, diversity, and inclusion. Organisations can use this week to reach out to their employees and discover how people feel about accessibility. Giving everyone a voice to share their experiences and knowledge will bring the workplace together, empower individuals, and improve inclusion.
To shine a light on the importance of inclusive remote learning, The All Inclusive Podcast sees Ross Linnett joined by Will Paterson, CEO, and founder of Ed Place. Ross and Will have an open conversation about dyslexia, discuss personal experiences and the inspiration behind making a difference for others with learning disabilities.
Everyone Active ensures fitness is available to all with online accessibility and language tools. In the past month (August), over 30,000 people have used the Recite Me assistive toolbar on the Everyone Active website to read and understand essential fitness information and services. Entitled the longest-established leisure operator in the UK, Everyone Active manages over 200 leisure centres, aiming to encourage participation in physical activity 5 times a week. To help achieve their inclusion mission, Everyone Active has removed barriers for those with disabilities, learning difficulties, visual impairments, and those who speak English as a second language. Diversity and inclusion are at the heart of Everyone Active. Erin Flower, Group Marketing Manager at Everyone Active commented, “Our name is something we truly believe in. When we say, ‘Everyone Active’, we really do mean everyone. Fitness and activity should be open to all and we are dedicated to removing barriers and making it more accessible wherever we can – whether that’s in our centres or on our website. Working with Recite Me to make our website even more accessible was a win-win decision for everyone.” The Recite Me assistive toolbar on the Everyone Active website includes screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech and styling options. Toolbar data shows that in May 2021, website visitors viewed 52,772 accessible pages on the Everyone Active website. The most used feature of the toolbar is the screen reader, with users using the playback feature to understand content in English, Spanish, and Polish. To explore the customisable toolbar on the Everyone Active website select Accessibility. For more information on how you can provide an inclusive online experience book a demo with a member of our friendly team.
The sport and fitness sectors are well known for creating strong community vibes and are recognised as an important means of promoting social inclusion. While actively participating in exercise has clear physical advantages, there are also several mental health benefits - and you may be surprised to learn that many of these apply to being a spectator too. Simply being included and feeling part of a team environment can have significant positive impacts, including: Boosted mood and reducing mood swings Reduced depression, stress, and loneliness Better sleep patterns Increased confidence Improved concentration But more than anything, sport brings people together. Whether it’s hitting the gym, going to a football match, taking part in a fitness class, or watching the Olympics, sport unites people across geographical boundaries, cultures, generations, and abilities. So why should it be any different in the online world? Why is Website Accessibility Important to Sports Businesses? The vast majority of fitness centres and sporting venues have already made their premises accessible to those with physical disabilities. But online, there are still many people who can’t access the information they need. People look to the internet for many services, including: Finding a gym or sports club Accessing results/scores Checking dates and times of upcoming fixtures Buying tickets to events Purchasing or renewing memberships Accessing online chats with fellow fans Hidden Disabilities Organisations need to remember that it’s not just physical disabilities that need to be accommodated. Websites need to be accessible so that people with hidden disabilities like cognitive and neurological disorders, visual impairments, and language barriers can easily access the information they need. This involves making adjustments for internet users with a range of conditions, including: Dyslexia Hyperlexia Dyspraxia ADHD Autism Epilepsy Deafblindness Colour blindness Speaking/reading English as a second language Online Access Barriers People who struggle with any of the conditions listed above may have problems accessing, reading, processing, understanding, and navigating information online. Specific access barriers include running into problems with: Focusing on relevant sections of text Readability due to the font, text size, or spacing of the text Poor colour contrasts between background and foreground Distractions presented by graphics and image carousels Web copy that's not in their first language How Many People Are Affected? To get an idea of scale, let’s have a look at some global statistics: 2.2 billion people suffer from visual impairments On average, around 20% of the population has a learning difficulty Approximately 15% of the population is neurodiverse Millions of people speak English as a second language About 2% of the population is Autistic Over 1 in every hundred people have epilepsy Sources: WHO, United Nations Create an Inclusive World to Unite Members and Fans Sports clubs and facilities normally generate an incredible family atmosphere and can often form the heart of a community. The sector has a longstanding tendency to support the underdog, and sporting communities are well known for standing up for those who are discriminated against or whose voices cannot be heard. Being inclusive isn’t just the right thing to do though. There are significant benefits for your business including improved brand image, increased traffic and sales, reduced legal risk, and enhanced customer satisfaction scores. Just Think… People could be joining other gyms, clubs, and societies over yours because the information on their websites is easier to read. There may be hundreds more people wanting to buy a membership to your sports club, but the application forms on your website aren't accessible to them. You could fill all of the empty seats at your next event. But people can’t navigate your website to find all the details they need to attend. People want to get more involved and feel included, but neither your website’s chat functions nor chat forums are optimised for inclusion. Which Companies Are Leading the Way? We are proud to work with numerous organisations in the sport, exercise, and fitness sector already. Our client list includes: Everyone Active HFE Newcastle United Watford FC Leicester City FC Southampton FC Middles Cricket Lords Cricket Kick it out Basketball Ireland American Baseball Coaches Association "We want to give all supporters easy access to the information they want. We are committed to offering the best online experience to readers worldwide and giving our supporters control of how they view and navigate our website. Investing in Recite Me has brought the accessibility of our sport to the next level." Paul Carr, Sports Inclusion Disability Officer, Basketball Ireland "Our collective aim is to create a culture as varied as that of the great city we are honoured to represent. This toolbar is a tremendous step forward in ensuring that people can access news and information about our club more easily, which will undoubtedly increase our reach and engagement. " Lucy Oliver, Head of Inclusion, Newcastle United Football Club How Does Recite Me Work? Once the Recite Me assistive toolbar is installed on a website, access barriers can be broken down. By making single or multiple adjustments to create a genuinely inclusive online experience, users can: Personalise font size, type, and colour options to make each web page easier to read. Download content as an audio file as an alternative to reading. Access text to speak functions in 35 different languages. Have text read aloud at varying speeds. Utilise a screen mask and ruler for better focus. Convert text into over 100 different on-screen languages. Make use of the toolbar’s built-in dictionary and thesaurus. Switch to “text-only” mode to strip away graphics and page clutter. Sector Data Over the last 12 months, Recite Me made thousands of sports-related website pages accessible. Our sector data shows that: The Recite Me assistive toolbar was launched over 290,000 times Over 1.1 million sport and fitness web pages were viewed using the toolbar Just under 3 million individual styling changes were made by users accessing sports-related sites. You can find details of all the sporting organisations that use Recite Me software on our sector pages. Learn More Now is the time to embrace online accessibility and make your website more inclusive. Together we can make a positive difference. Recite Me is quick and easy to implement on your website and can usually be installed in under an hour. Our software is already active on over 3500 websites, and every year we help millions of people to enjoy inclusive journeys online. We invite you to read more about who needs assistive technology, what people say about the Recite Me Assistive Toolbar, and how you can start goal setting for inclusion in our previous news articles. In the meantime, if you’d like any further advice or information, please feel free to contact our team for more details or book a live demonstration of our toolbar.
Did you know that we are all born colour blind? Our vision slowly improves from birth, and most of us can see the full colour spectrum by the time we reach six months of age. However, 1 in 12 men and 1 in 200 women remain colour blind throughout their lives. That’s an average population percentage of around 4.5%, accounting for over 300 million people worldwide. What Is Colour Blindness? Colour Blindness is also known as Colour Vision Deficiency, and is defined as the decreased ability to see colours or differences in colours. The condition is mostly genetic and is incurable. However, some people develop colour blindness later in life due to old age, head injuries, or diseases such as diabetes and multiple sclerosis. Colour Blindness is Different for Everyone The most common form of colour blindness involves reds and greens. Blue/yellow colour blindness and total colour blindness are much rarer. But regardless of the type, everyone experiences colour blindness differently. For example, being red/green colour blind doesn’t necessarily mean people will only confuse reds and greens. Any colour containing red or green pigments can be problematic, which means people may also confuse blue with purple because they can’t distinguish the red hues within a purple object. The effects of colour blindness also vary in severity. Research reveals that around 40% of colour blind people leave secondary school still unaware of their condition. However, around 60% experience problems in everyday life such as: Choosing clothing Determining ripe from rotten food Understanding traffic lights Reading information online How Does Colour Blindness Affect Internet Use? Any visual impairment can make online reading difficult because text size, font, and spacing all affect readability. But for those who are colour blind, the most significant factor tends to be colour contrast. Low-quality monitors, bad lighting, and screen glare can influence the clarity of some colours, but even without these, some websites simply do not use combinations that are colour blind friendly. Poor Colour Contrasts Colour combinations to avoid include: green/red green/brown blue/purple green/blue light green/yellow blue/grey green/grey green/black The picture below shows how a regular sighted person would view these colours compared to someone with Protanopia (red colour blindness). Image Source: Smashing Magazine The Perils of Grey Scaling Grey scaling makes websites incredibly difficult to use for people with vision problems. It tends to cause headaches and eye strain because all elements on the page look the same. Plus, usability is impacted because: Calls to action look disabled Links are indiscernible The hierarchy of information is lost Earlier this year in the UK, Network Rail and National Rail hit the headlines when they switched to a black and white version of their website to mark the death of Prince Phillip. However, this gesture backfired as many customers with vision deficits could no longer use the site. You can read the full article here. Colour Blind Inclusive Website Design When making accessibility adjustments to accommodate colour blind readers, web designers should consider the following action points: Text – To be readable, text should be based on accepted text colour, background colour, and text size combinations. The newest Web Content Accessibility Guidelines (WCAG) require a contrast ratio of 4.5:1 for normal text (14 point) and 3:1 for large text (18 point +). Images – Where text is overlaid onto images, the opacity of the image often needs to be increased to make the text readable. Links – Links should be easy to identify without relying on colour or hovering over the text with a cursor. Underlining links is a good way to make links easier to spot. Swatches – Use labels or descriptive text, as it is often impossible to differentiate between options on colour picker charts based on visuals alone. Required fields – Some people may not see the difference when colour is used to signify mandatory fields on online forms. Using asterisks or clearly labelling some fields as ‘required’ are better options. Placeholder text – Placeholder text usually has insufficient contrasts, but increasing the contrast causes confusion between placeholder text and user input text. So it’s much better to use labels than placeholder text on forms and login pages. Buttons – Don’t use colour alone to identify primary buttons. The right solutions depend on branding preferences, but alternatives include utilising boldness, icons, borders, and sizing. Graphs – Using patterns rather than single blocks of colour to denote different sections makes visual displays much easier to understand. Helpful Tools WebAim Contrast Checker – Allows you to check any two colours against each other to gauge contrast suitability. Colour Oracle Colour Blindness Simulator – Provides demonstrations and examples of how people with vision deficits view things differently. Toptal Webpage Filter – Previews what web pages look like to people with various forms of colour blindness. How Can Website Accessibility Technology Help? To support those with colour blindness and other visual impairments, the Recite Me toolbar provides a wide range of customizable options to enable website visitors to tailor their experience. This includes background, text and link colours, remove pictures from pages to minimise styling distractions, and have content read aloud. Users can: Change the colour of HTML coded attributes, including text, background, links, and buttons. Experiment with unlimited combinations, allowing complete control over the colour spectrum to account for all preferences. Choose from 35 text-to-speech languages. What Recite Me technology cannot do is change colours within images. Nor does our technology promise to make your website instantly ‘accessible’ in the form of how a website is built or compliant with Web Content Accessibility Guidelines (WCAG). Our software is built with WCAG principles at its core, but the onus is on business owners to make their websites as accessible as possible to begin with. Then, with Recite Me software integrated, you can provide your online visitors with as many choices as possible. Not dictating how someone should view a website creating a unique inclusive experience. “The range of styling features on the Recite Me assistive toolbar massively supports my content reading. Mostly the font size increase button, the colour contrast, and font options”. Martin Lea, Recite Me Sales Executive Is Your Website Colour Inclusive? Inaccessible websites and apps create barriers to use. No matter what sector of business your organisation sits in, this is simply not good for business. Here’s our 5 step process for ensuring your website is accommodating of colour blind users: Take some time to reflect on the difference being inclusive will mean for your target market. By making your products, services, and information accessible to more of the population, you stand to increase traffic flow, sales, and revenue. Check that your web design conforms to best practices and principles for accessibility. Familiarise yourself with the WCAG and ensure your website meets the minimum requirements. Check the disability legislation that applies to websites in your location, and make a plan to complete any necessary updates. Here in the UK, we follow the Equality Act. However, if your business operates further afield in the USA or Australia, you will also need to be familiar with the Americans with Disabilities Act (ADA) and the Disability Discrimination Act (DDA). Look into assistive technology software to add further layers of usability to your website, making it truly inclusive. Recite Me is quick and easy to implement on your website and can usually be installed in under an hour. Our software is already active on over 3500 websites, and every year we help millions of people to enjoy inclusive journeys online. Contact our team today to learn more or book a live demo of our toolbar. Article Sources: Enchroma, Colour Blind Awareness.
GMB Union is the first union to launch Recite Me online accessibility and language tools to serve the diverse needs of UK workers. GMB represents employees from a broad range of sectors including manufacturing, commercial services, and public services. To get the best possible deal for workers when it comes to pay, work-life, and fairness, GMB Union has ensured all online information can be accessed barrier-free regardless of an individual’s disability, learning difficulty, visual impairment, or language. Nell Andrew, National Equality and Inclusion Officer at GMB Union commented, “Equality is at the heart of everything GMB does, inside and outside the workplace. That’s why we’re proud that visitors to our website can customise the GMB web pages in a variety of ways that work best for them, using the Recite Me website accessibility toolbar. “GMB is committed to making every workplace we organise as accessible and inclusive as possible – having the Recite Me website accessibility toolbar for members to access the information they need has brought us closer to our goal and ensured we are led by best practice." The unique and customisable toolbar on the GMB Union website provides users with screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech and styling options. Nell Andrew continued, “Vital Features such as being able to easily have documents read aloud or translated into a whole range of languages have been described by our members as ‘a game changer’ in terms of accessibility and inclusion.” To explore assistive technology on the GMB Union website, select the Aa icon at the top of the website. To find out more information on how you can provide an inclusive online experience go to the Recite Me website and book a demo with a member of our team.
25% of people living in the North East have a disability and can require additional support when accessing vital housing information via digital technologies. To ensure everyone’s voices are heard, Karbon Homes has implemented Recite Me assistive technology on their website to support residents who are visually impaired or neurodiverse. The service is also helpful for those who speak English as a second language. People visiting Karbon Homes’ website can access support tools by selecting “Recite Me” in the footer of the website. Users can fully customise the site to suit their own needs by translating content into different languages, or requesting for content to be read aloud, or adjusting the colour, font, and size of the text. Di Keller, strategic equality, diversity and inclusion lead at Karbon Homes said “We’ve been working hard to make sure our online channels are accessible and inclusive for all. The Recite Me toolbar and analytics help us to better understand what people are doing on our website and how they are accessing our services. This insight is a key part in our learning journey and is fundamental in helping us to plan any future development.” Karbon Homes builds, manages, and maintains almost 30,000 homes across the North of England, aiming to provide quality housing, deliver excellent customer service and shape strong, sustainable places for its communities. Recite Me assistive technology is quick and easy to implement on your organisation’s website. For more information please contact a member of our team.
Stockport Metropolitan Borough Council has transformed the way people access online information and services with Recite Me assistive technology. Stockport Council is a local authority in Greater Manchester, England with a responsibility to oversee local services for residents including bin collections, street lighting, libraries, and leisure centers. To support the needs of the diverse range of residents in Greater Manchester, Stockport Council has removed online barriers for those with disabilities, learning difficulties, visual impairments, and those who speak English as a second language. The digital world can be a daunting place for those who face access barriers, particularly if you cannot receive information on services and resources that affect your life. Kirsteen Roe, Service Director for Citizen Focus at Stockport Council commented, “Stockport Council has a transformation programme focussed on improving customer experience. We are modernising the way people access council services, putting the needs of the people who will be using the service first. Most people in Stockport are online and expect information and services to be available 24/7. Making sure that everyone has equal access to this information and our services, regardless of their ability or disability, is a responsibility that we take very seriously. Our user experience team has focussed on our customers’ journeys, looking at ways that we could make it easier for people to use our website and online tools and removing the barriers that some face accessing online content.” The Recite Me accessibility and language toolbar on the Stockport Council website ensures those with a range of abilities can read content in a way that best suits their individual needs. Features of the toolbar include screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech options. Kirsteen Roe continued, “Stockport Council places diversity and inclusion at the heart of our values. We are committed to ensuring equal access to our services and improving access to information about them. We chose to add the Recite Me assistive toolbar on our website because it gives everyone a better website experience and access to digital services that we offer.” To explore the unique customisable toolbar on the Stockport Council website, go to ‘Accessibility’. For more information on providing an inclusive online experience for all go to the Recite Me website or book a demo with a member of our team.
Recite Me and workers unions are aligned in a mission to provide support and promote inclusion for all. Unions are often the first port of call for employees looking to maintain or improve their working conditions. And in today’s digital landscape, web accessibility is absolutely a part of that. How Do Unions Work? Unions are democratic organisations formed by groups of workers who use their collective strength to lobby managers and employers for improvements to pay, healthcare benefits, safety, unfair treatment, discrimination, etc. There are many unions spanning various industries and sectors, and more often than not, unions are legally recognised by employers. Savvy organisations welcome unions as a way of driving and managing change, and ensuring that their staff have a voice. Unions and Disability While unions support all of their members, some employees are open to more potential bias and discrimination than others. This includes disabled employees. In recent years, unions have developed new Equality Representative and Disability Champion roles with the specific aim of improving disability policies. Disabled Employees What do you think of when you hear the word disabled? Someone in a wheelchair? Someone who uses sign language? Someone who has a lifelong injury? Or something else entirely? Disability can come in many forms, and aside from the stereotypical definitions of a physical disability, several hidden disabilities can cause disadvantages in the workplace. These include: Visual impairments such as poor eyesight, deafblindness, and colour blindness. Learning difficulties like dyslexia, hyperlexia, and dyspraxia. Neurodevelopmental and neurological conditions like ADHD, autism, and epilepsy. Language and literacy issues Sources: WHO, United Nation Legislation and Workplace Best Practices It's not acceptable just to ‘check the box’ on hiring candidates with disabilities and simply hope for the best. Employees need to be supported, and it is expected by law that employers do not treat disabled staff less favourably. Legislation Various national laws prohibit discrimination and require employers to make ‘reasonable adjustments’ for disabled employees. Examples include: UK – The Equality Act of 2010 Europe – The European Accessibility Act USA – The Americans with Disabilities Act (ADA) Australia – The Disability Discrimination Act (DDA) Best Practices Aside from legal considerations, employers should also consider adopting best practices to avoid union action. Businesses are encouraged to: Create a culture of inclusion that promotes self-identification, authenticity, and drives innovation through disability inclusion. Offer an Employee Assistance Program (EAP) to help employees resolve problems that are affecting their performance. Conduct regular reviews, make accommodations, and provide the tools each employee needs to contribute and excel. Online Barriers So how does web accessibility fit in? In today’s increasingly digital landscape, employees rely on websites, online training platforms, and staff intranets to stay up to date with company news and perform to the best of their abilities. Without equal access for all, employees with disabilities are excluded because they are unable to: Read the words due to font, size, text spacing, or poor colour contrasts between the background and the foreground. Understand the web copy because it’s not in their first language. (understand the language) Use a mouse or touchpad. Focus on the relevant section of text. Remove distractions presented by graphics and image carousels. Access PDFs or online forms due to missing fields and empty button errors. What is GMB Doing to Help? GMB was the first workers union to adopt our accessibility software. GMB supports over 620,000 workers across various industries and many different walks of life. So it is essential that their website visitors can customise web pages to access the information they need in the way that works best for them. “GMB is committed to making every workplace as accessible and inclusive as possible. We know many members can face barriers when trying to access digital resources. The Recite Me toolbar allows users to pick their own unique range of settings for font sizes, colours, styles, background colours, spacing, and more. Plus, vital features such as translation and text-to-speech in a range of languages has been described by our members as 'a game changer' in terms of accessibility and inclusion.” Nell Andrew, National Equality and Inclusion Officer, GMB How Can Recite Me Help? Assistive technology is one of the easiest and lowest-cost solutions for inaccessible websites. The Recite Me toolbar removes barriers in several ways by: Accounting for differences in vision - Users can adjust the font size, font type, and use a screen reader for better focus and ease of reading. Removing barriers for people with learning difficulties - Toolbar functions include options for changing colours and colour contrasts between background and foreground, the spacing between words, and stripping out distracting graphics. Providing information in clear language - We provide text to speech in 35 languages, on-screen translation in 100 languages, and inbuilt spellcheck and thesaurus functions. Making your website easier to navigate - Keyboard accessibility means users can navigate interactive elements more easily. Providing accessible publications - Our DocReader means PDF documents on your webpage are also accessible. What the Data Says Our software is already installed on over 3500 websites, and every day we help thousands of internet users to enjoy accessible and inclusive online journeys. Our most recent 12-month stats show that: We supported over 2.2 million users Over 12 million pages were accessed with the Recite Me toolbar enabled Our accessibility features were used over 35 million times The Next Steps for Unions Embracing disability can lead to many benefits for businesses, and the job of unions is to push for equality and fairness across the workforce. In modern-day operations, this means advocating for online inclusion as well as physical inclusion. By choosing not to make websites accessible, unions are creating access barriers to the very people many people who need help the most. We recommend unions take following the steps below to ensure web content is fully accessible to everyone: Ensure your website build is up to date for accessibility best practices and the relevant legal requirements. Develop a thorough understanding of the Web Content Accessibility Guidelines (WCAG). Look into assistive technology solutions like the Recite Me toolbar that combine accessibility and usability to create an inclusive online experience for all users. Encourage all businesses with union members to follow the same steps to increase inclusion and online accessibility. You can find out more about organisations that use Recite Me software on our sector pages. You can also speak to our team or book a demonstration of our assistive toolbar.