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Assertion 10 was introduced in the 2025/26 Annual Governance and Accountability Return (AGAR). It asks councils to confirm they have digital and data governance in place, including website accessibility. Most councils are still catching up. This is where to start.
It is here to stay. Assertion 10 will appear in every AGAR from 2025/26 onwards.
It covers more than websites. Accessibility, UK GDPR, council-owned email, IT policies, and transparency requirements are all in scope.
Evidence matters more than perfection. Auditors want to see action documented, not a flawless website.
Your PDFs count too. Minutes, agendas and notices fall under the same rules as your website, and they are where we find the most issues.
Before submission, councils go through an internal audit where governance records and compliance evidence are checked. The full council then formally approves the Annual Governance Statement, answering Yes or No to each assertion.
A Yes to Assertion 10 means your council can demonstrate digital compliance is being actively managed. That makes accessibility a governance responsibility, not just a website task.
It is a legal requirement under PSBAR and one of the first things an auditor will look for when reviewing Assertion 10. It should explain what is accessible, what is not, and what you plan to do about it.
Most parish councils either do not have one or have one that is out of date. It is one of the quickest wins available.
Walk into your AGAR submission with documented proof of what was checked, what was found, and what steps were taken.
For some people in your parish, an inaccessible website is a complete barrier. That is not a small thing.
Councils that cannot evidence accessibility efforts may face additional scrutiny. Get ahead of that now.
Every week councils publish more inaccessible documents. Starting now means a smaller problem later.
Start with a scan, build an accessibility statement, and prioritise high-traffic content. It is achievable alongside everything else clerks are managing.
An accessible website tells residents their council is thinking about all of them, not just some of them.
Exporting a document as a PDF does not make it accessible. Most do not meet the standard, and most councils do not know it.
Common problems include:
Identifying which documents are creating barriers is a practical first step, and one we can help with.
Auditors want to see that accessibility is being monitored over time, not just checked once. That means:
Identifying which documents are creating barriers is a practical first step, and one we can help with.
From audit failures to legal action, the risks of doing nothing are real.
Legal action: Fines and enforcement from the Equality and Human Rights Commission.
Audit failure: Unable to evidence Assertion 10 at internal or external audit.
Reputational damage: Within your community and among neighbouring councils.
Residents locked out: People with disabilities unable to access information they have a right to.
Growing document backlog: Inaccessible PDFs piling up with no plan to address them.
No evidence trail: Nothing to show if a formal complaint is made.
Everything below is free and built with parish and town councils in mind.
A Quick Guide to AGAR Assertion 10 and Accessibility for Local Councils
The Hidden Cost of Inaccessible PDFs for UK Councils
Why the documents your council publishes every week may be creating barriers for residents, and what you can do about it.
Creating an Accessible PDF Checklist
Most parish councils publish inaccessible PDFs without knowing it. This checklist tells you what to check before publishing minutes, agendas and notices.
Free Website Accessibility Scan