Online Accessibility and Inclusion for Government Bodies

“As a city council being able to provide an inclusive online experience is an essential part of our Council Plan and Digital Strategy. Providing an inclusive experience is key to building trust with our communities and ensuring we can support and serve as many people as possible. Providing an inclusive experience is key to supporting our approach to equality and empowering our citizens to be able to engage and control the services they access.”

William Costello

Head of Digital Strategy and Business Transformation, Liverpool City Council

“As a city council being able to provide an inclusive online experience is an essential part of our Council Plan and Digital Strategy. Providing an inclusive experience is key to building trust with our communities and ensuring we can support and serve as many people as possible. Providing an inclusive experience is key to supporting our approach to equality and empowering our citizens to be able to engage and control the services they access.”

William Costello

Head of Digital Strategy and Business Transformation, Liverpool City Council

"Stockport Council really believes in accessibility for all. Our websites and online services are vital for our residents, as they offer information and support for many aspects of life. We care deeply about making sure that everyone can use this information and access our services equally. That's why we have the Recite Me web accessibility and language toolbar on our website to make it user-friendly and inclusive for as many people as possible, and why we're helping people overcome the challenges of getting online through our DigiKnow community digital inclusion network, which is doing great things."

Councillor Jilly Julian

Cabinet Member for Finance and Resources, Stockport Council

"Stockport Council really believes in accessibility for all. Our websites and online services are vital for our residents, as they offer information and support for many aspects of life. We care deeply about making sure that everyone can use this information and access our services equally. That's why we have the Recite Me web accessibility and language toolbar on our website to make it user-friendly and inclusive for as many people as possible, and why we're helping people overcome the challenges of getting online through our DigiKnow community digital inclusion network, which is doing great things."

Councillor Jilly Julian

Cabinet Member for Finance and Resources, Stockport Council

The borough of Sefton has a diverse population with residents who require additional support when using our website. This ranges from multiple language support, font and colour contrast changes, audio assistance and so much more. Meeting this need is important to us as we want to reach those with a wide variety of communication needs and to ensure we are inclusive and accessible. All our residents and visitors need to be included and empowered in our communities and access to information is a vital part of this. Recite Me has helped us to meet this vital requirement, offering a range of features supporting a wide range of communication needs, including people with learning disabilities, those with a hearing or visual impairment including those for who English is not their first language. This feature has been crucial during the COVID-19 situation; where clear communication and accessible information has been an important element in stopping the spread of the virus within our communities and keeping our population healthy. In some cases, those residents who benefit most from the Recite Me features, are those same people for whom shielding and public health messages have the highest importance. Communicating with them on issues such as mental health support, alterations to the delivery of support services and public health guidance is extremely important and Recite Me ensures that all our information can be delivered in a format that suits the needs of our residents. One of the website users from Sefton said "I am Autism and Dyslexic and found that when using the Councils website, I can change the font to Dyslexia font and add a ruler to keep my place, which really helps me to understand the information I need to stay independent. I am happy that the Council use Recite Me as it is very helpful and very interesting.”

Sefton Council

Spokesperson

The borough of Sefton has a diverse population with residents who require additional support when using our website. This ranges from multiple language support, font and colour contrast changes, audio assistance and so much more. Meeting this need is important to us as we want to reach those with a wide variety of communication needs and to ensure we are inclusive and accessible. All our residents and visitors need to be included and empowered in our communities and access to information is a vital part of this. Recite Me has helped us to meet this vital requirement, offering a range of features supporting a wide range of communication needs, including people with learning disabilities, those with a hearing or visual impairment including those for who English is not their first language. This feature has been crucial during the COVID-19 situation; where clear communication and accessible information has been an important element in stopping the spread of the virus within our communities and keeping our population healthy. In some cases, those residents who benefit most from the Recite Me features, are those same people for whom shielding and public health messages have the highest importance. Communicating with them on issues such as mental health support, alterations to the delivery of support services and public health guidance is extremely important and Recite Me ensures that all our information can be delivered in a format that suits the needs of our residents. One of the website users from Sefton said "I am Autism and Dyslexic and found that when using the Councils website, I can change the font to Dyslexia font and add a ruler to keep my place, which really helps me to understand the information I need to stay independent. I am happy that the Council use Recite Me as it is very helpful and very interesting.”

Sefton Council

Spokesperson

"The product looked modern, fresh, and easy to use and had more features than we were hoping for. We were particularly impressed by all the dyslexic features, like plain text view and varying contrast. The purchase and installation of Recite Me was very easy and straightforward as all that had to be done was to insert a line of code into the council’s website. The team at Recite was a great help as they were always reachable and very helpful with any questions and suggestions. "

Beth Noble

New Media Officer, Gateshead Council

"The product looked modern, fresh, and easy to use and had more features than we were hoping for. We were particularly impressed by all the dyslexic features, like plain text view and varying contrast. The purchase and installation of Recite Me was very easy and straightforward as all that had to be done was to insert a line of code into the council’s website. The team at Recite was a great help as they were always reachable and very helpful with any questions and suggestions. "

Beth Noble

New Media Officer, Gateshead Council

“We really want to meet the needs of the people who live and work in Preston, and we believe the tools Recite me offer helps us achieve this. Recite Me helps us by making our website and content accessible for all and with Preston such a diverse community it allows the website to be viewed in over 100 languages, making it easier than ever to engage with the Council.”

Ian Heslop

Digital and Web Manager, Preston City Council

“We really want to meet the needs of the people who live and work in Preston, and we believe the tools Recite me offer helps us achieve this. Recite Me helps us by making our website and content accessible for all and with Preston such a diverse community it allows the website to be viewed in over 100 languages, making it easier than ever to engage with the Council.”