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Best Western Hotels Implement Accessibility and Language Tools Online

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Best Western Hotels (BWH) Great Britain launched Recite Me assistive technology on www.bestwestern.co.uk to provide an inclusive digital experience to customers online. 

With over 4,000 hotels in over 80 countries worldwide, Best Western Group is committed to providing quality services from the moment someone lands on their website all the way through to check out. 

The Recite Me Assistive Toolbar on the BWH website ensures that online services are available to everyone, removing obstacles for those with disabilities, visual impairments, learning difficulties, and the elderly population.

It allows all website visitors to customise their digital experience to suit their needs, enabling them to easily research hotels, make reservations, and seamlessly manage bookings online.

Best Western Hotels Mockup

The tools enable users to read text aloud and customise the appearance of website pages by adjusting the colour, font type, and size. Additional aids, like a ruler and screen mask, further enhance reading ease.

To support their wider accessibility mission, BWH has prioritised equipping many of its hotels with disabled facilities and accessibility throughout their buildings, this includes walk-in showers, sufficient space for wheelchairs, ground-floor bedrooms and much more. Go to Accessible Hotel Rooms with Disabled Facilities at Best Western for more information. 

headshot of Chris Bowling smiling into the camera with the Best Western logo to his right

Chris Bowling, Head of Digital Marketing and E-Commerce, at Best Western Hotel Group, commented,

“At BWH Hotel Group Great Britain we are committed to making travel accessible to everyone. Recite Me supports guests in finding and booking independently owned hotels across Great Britain. 

To aid Recite Me, we have also added extra functionality to our website. This allows guests to be able to filter hotels by specific accessibility features making finding the perfect hotel even simpler.”

To learn more about the Recite Me toolbar and how it can help you create an inclusive digital experience please contact the team or book a demo of our Assistive Toolbar. 

Want to Get Started with Digital Inclusion?

The following resources are packed full of actionable tips and expert advice for making your digital content more inclusive:

text reads Recite Me 2024 Accessibility Report, illustration shows the report front cover and the report open on the finance page

2024 Accessibility Report
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Guide: Online Accessibility in Leisure
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Inclusive Communications Quick Guide
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