RECITE ME SECTORS

Accessible Housing

Having a roof over your head and a safe living environment is one of the most basic necessities. Housing initiatives play a critical role in supporting people by building communities and helping tenants to live healthier and happier lives.

Users Face Barriers Accessing Housing Information Online

According to the National Housing Federation, the number of people in need of social housing hit 3.8 million in 2020. That equates to 1.6m households.

There are many fantastic housing associations and council initiatives that support citizens and provide solutions to people in vulnerable situations. But often, information about housing services is only available online. That’s why information on housing websites must be accessible to all.

Why you Should Provide Equal Access to Online Information on Housing Websites

Support the Vulnerable

Everyone deserves to have a roof over their head and live in a home that is in good repair. But when websites are not inclusive, vulnerable citizens cannot access the information they need.

Promote Economic Growth

When tenants can live within their means, they boost the local economy by spending money on healthcare, education, transport, and other products and services in the local area.

Overcome Language Barriers

On-page translation and text-to-speech options make websites accessible for housing applicants who don’t speak or read English as a first language.

Let us show you how easy it can be.

Thousands of housing webpages made accessible through the use of assistive technology

The Recite Me assistive toolbar can help housing providers to improve the usability of their websites.

Webpages can be fully customised to account for the preferences of each individual user, making your website not just accessible, but truly inclusive. Visitors can apply a range of tools to change the way a website looks so they can read and understand the information.

UNIQUE USERS

181,800

This is the total number of users who launched the Recite Me toolbar on housing websites.

PAGES VIEWED

979,680

This is the total number of pages viewed using the Recite Me toolbar.

INDUSTRY AVERAGE

+92%

Higher than the industry average pages viewed per session.

Download our Inclusive Housing Guide

Check out our guide to find out everything you need to know about accessible housing including why it is important to support the vulnerable, who needs help with website accessibility, why digital barriers are a problem in the housing sector and website build tips for an accessible housing website.

Customers

See the love!

“We’ve been working hard to make sure our online channels are accessible and inclusive for all. The Recite Me toolbar and analytics help us to better understand what people are doing on our website and how they are accessing our services. This insight is a key part in our learning journey and is fundamental in helping us to plan any future development.”

Di Keller

Strategic Equality, Diversity and Inclusion lead, Karbon Homes

“We’ve been working hard to make sure our online channels are accessible and inclusive for all. The Recite Me toolbar and analytics help us to better understand what people are doing on our website and how they are accessing our services. This insight is a key part in our learning journey and is fundamental in helping us to plan any future development.”

Di Keller

Strategic Equality, Diversity and Inclusion lead, Karbon Homes

“I have had a very good experience working with Beyond Housing since they upgraded their home page with new tools as part of their programme, ‘Believing in Accessibility for All. Now existing and new customers can access information with various different adjustments, including translation in many languages, some of them even in audio versions. Using the orange button at the right side of the screen labelled ‘access and language tools’, one can change colours, languages, play audio, choose the text and other options according to their needs.”

Anda,

Beyond Housing Customer, from Latvia,

“I have had a very good experience working with Beyond Housing since they upgraded their home page with new tools as part of their programme, ‘Believing in Accessibility for All. Now existing and new customers can access information with various different adjustments, including translation in many languages, some of them even in audio versions. Using the orange button at the right side of the screen labelled ‘access and language tools’, one can change colours, languages, play audio, choose the text and other options according to their needs.”

Anda,

Beyond Housing Customer, from Latvia,

“Since taking over the Athletes’ Village for the London Olympics and Paralympic Games, we’ve continued to design and build our homes, communal areas, and public realms with accessibility at the fore. Creating places where people feel welcome and safe is key to helping communities within our neighbourhoods feel as inclusive as possible. Not only must our physical spaces feel accessible and inclusive, but also our digital spaces. The Recite Me accessibility toolbar removes many of the barriers that those who are neurodivergent or visually impaired come across when navigating online. Launching the toolbar on our website is our first step towards ensuring an enhanced accessible digital experience across our key touchpoints.”

Steven Ose

Head of Brand Experience, Get Living

“Since taking over the Athletes’ Village for the London Olympics and Paralympic Games, we’ve continued to design and build our homes, communal areas, and public realms with accessibility at the fore. Creating places where people feel welcome and safe is key to helping communities within our neighbourhoods feel as inclusive as possible. Not only must our physical spaces feel accessible and inclusive, but also our digital spaces. The Recite Me accessibility toolbar removes many of the barriers that those who are neurodivergent or visually impaired come across when navigating online. Launching the toolbar on our website is our first step towards ensuring an enhanced accessible digital experience across our key touchpoints.”

Steven Ose

Head of Brand Experience, Get Living

“It is more vital than ever that our website is as accessible and as inclusive as possible. The pandemic has highlighted just how important it is that people can access services and engage remotely, quickly, and easily. “We know more and more of our residents are going online to use a range of services and Recite Me is one of the tools we are using to make our website user-friendly for everyone.”

Cllr Ed Malcolm

Chair, South Tyneside Homes

“It is more vital than ever that our website is as accessible and as inclusive as possible. The pandemic has highlighted just how important it is that people can access services and engage remotely, quickly, and easily. “We know more and more of our residents are going online to use a range of services and Recite Me is one of the tools we are using to make our website user-friendly for everyone.”

Cllr Ed Malcolm

Chair, South Tyneside Homes

"Recite Me addresses so many options from one source and can only aid the overall customer experience. It’s easy to use from a customer perspective and gives a whole range of accessibility and language options from the click of a button. We’ve used Recite Me now for four years and it’s so simple to include in any website – just a bit of additional coding. Recite Me was recommended to me by a web developer back in 2015 and we’ve never looked back! "

Jill Ancrum

Communications Manager, Believe Housing

"Recite Me addresses so many options from one source and can only aid the overall customer experience. It’s easy to use from a customer perspective and gives a whole range of accessibility and language options from the click of a button. We’ve used Recite Me now for four years and it’s so simple to include in any website – just a bit of additional coding. Recite Me was recommended to me by a web developer back in 2015 and we’ve never looked back! "

Jill Ancrum

Communications Manager, Believe Housing