Beyond Housing has taken the necessary steps to achieve its mission of accessibility for all, with online assistive technology.
Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers living in the Tees Valley and North Yorkshire.
As part of their mission to provide accessibility for all, Beyond Housing wanted to be transparent and inclusive, ensuring all web users could access essential housing information and services barrier-free.
In North Yorkshire, it is estimated that 11,338 people aged 18 to 85 have a learning disability, and often require support online when using digital technology and software. With the implementation of Recite Me on Beyond Housing’s website, residents who are visually impaired, neurodiverse, or those who speak English as a second language can access support.
Beyond Housing’s diverse customer base has customised their Recite Me toolbar by translating content into different languages, reading aloud, and styling assistance. This includes adjustments to colour, font, and size.
Beyond Housing customer, Anda, who is from Latvia and a member of an Eastern European community support group, uses the Recite Me toolbar to translate online content. She said, “I have had a very good experience working with Beyond Housing since they upgraded their home page with new tools as part of their programme, ‘Believing in Accessibility for all’.
“Now existing and new customers can access information with various different adjustments, including translation in many languages, some of them even in audio version. Using the orange button at the right side of the screen labelled ‘access and language tools’, one can change colours, languages, play audio, choose the text and other options according to their needs.”
Beyond Housing website users can now access vital information barrier-free by clicking the orange “Access and Language Tools” button on their website, Beyond Housing.
Recite Me assistive technology is quick and easy to implement on your organisation’s website. For more information, please go to Recite Me or contact a member of our team.