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South Hams District Council

Client Case Study
South Hams District Council web accessibility

South Hams District Council

www.southhams.gov.uk

South Hams District Council was formed in 1974 and covers the non-metropolitan district of the South Hams in Devon, England. Serving a population of around 85,000 people.

South Hams District Council icon
Salcombe south hams

Our Brief

South Hams District Council supports a wide range of different people across west Devon and their website is the central hub of all communications to support their communities. To be able to provide accessible information to everyone online the council wanted to go beyond compliance and make sure their website was totally inclusive to support everyone’s needs.

Recite Me toolbar solution. Audio, styling, reading, translation icons.

Our Solution

South Hams District Council are delighted to add a significant addition to their website, Recite Me, which will remove barriers and help web visitors who have a range of needs including those with common conditions like sight loss, dyslexia and learning difficulties.

Recite Me assistive will not only help those people who are classified as having additional needs but anyone who finds reading difficult will be able to increase the size of line spacing, font size or colour background. They can use a ruler, magnifying glass or shading to highlight the information they need while cutting out background distractions.

All visitors will be able to use the text to speech functionality to enable all text to read aloud. Residents who in the past might have had to rely on others, or who had to call our contact centre for information or help will now be able to find information easily online about South Hams District Council services.

For people who speak English as a second language, whether they be residents or visitors, will able to quickly and easily translate any webpage into any of the 100 available languages.

Client Testimonial

"I'm really passionate about good communication with our communities so I'm excited by this new technology which can only be a good thing. We're investing in our residents to revolutionise the way we engage with them and will completely change the way people access our information. It's truly fantastic and I urge everyone to have a go-to see how it will help their use of our website. "

Cllr Nicky Hopwood, Executive Member for Communications at South Hams District Council