Preston City Council
Client Case Study
Preston City Council
www.preston.gov.ukPreston City Council is a district council, working alongside Lancashire County Council as part of a two-tier local government system. They have 48 elected councilors who are responsible for making decisions about the future of Preston and important public services such as planning, housing, leisure and culture, and rubbish and recycling.
Our Brief
To achieve the council's goal of supporting the diverse population of Preston with multimedia communications, they needed to improve their online support with a web accessibility solution to make their website inclusive to the widest possible audience.
Our Solution
The Recite Me accessibility toolbar provides a unique range features including, text-to-speech functionality, reading aids and styling options, where people can change the colour scheme as well as the texts font style, size, colour, and spacing. For people who speak English as a second language, the toolbar also includes on-demand translation into over 100 languages, including 35 text to speech voices.
Every month, Preston City Council help over 340 unique people with accessibility and language support needs. Over the last year, there has been a total of 4,000 Launches of the toolbar to remove barriers and create a better online experience.
