Success Stories
Finance

Halifax Bank

Halifax, founded in West Yorkshire in 1853, is a building society turned major bank in the United Kingdom. Halifax currently operates over 553 branches across the nation and has a streamlined online banking service for all its customers. With ways to check your bank balance, start a mortgage as well as many other finance options, right from the comfort of your own home.

Our Brief

Halifax champions inclusivity ensuring that they create a fully accessible environment for its customers, colleagues and the 14.1 million people that live in the UK with some form of disability. In fact, only one in five consumers say they’d prefer to visit a brick-and-mortar branch over using digital channels (Lightico). So It was vital that Halifax found a solution to their accessibility barriers to enable everyone access to their online financial resources.

Our Solution

To continue to champion everyone’s individual needs, Halifax’s solution came in the form of Recite Me Accessibility Software.

The Recite Me assistive toolbar has been implemented on Halifax’s banking website so that their customers can modify their webpage to suit their needs.

Customers can now access Halifax’s financial resources with help from tools such as a screen reader, styling and customisation tools, reading aids and a translator with up to 65 text-to-speech voices.

“I am thrilled that Halifax customers can now use the Recite Me toolbar on our website. Along with our commitment to ensuring our websites and apps are inclusive for all customers, the toolbar can add a further level of personalisation for those wanting a little extra help when they’re online.”

James Fulker

Chief Digital Officer, Halifax

Halifax Bank

Our Brief

Our Solution

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Halifax Bank

Our Brief

Our Solution

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Book a Demo

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