Sefton Council

Client Testimonial

"The borough of Sefton has a diverse population with residents who require additional support when using our website. This ranges from multiple language support, font and colour contrast changes, audio assistance and so much more. Meeting this need is important to us as we want to reach those with a wide variety of communication needs and to ensure we are inclusive and accessible. All our residents and visitors need to be included and empowered in our communities and access to information is a vital part of this. Recite Me has helped us to meet this vital requirement, offering a range of features supporting a wide range of communication needs, including people learning disabilities, those with a hearing or visual impairment including those for who English is not their first language. This feature has been crucial during the COVID-19 situation; where clear communication and accessible information has been an important element in stopping the spread of the virus within our communities and keeping our population healthy. In some cases, those residents who benefit most from the ReciteMe features, are those same people for whom shielding and public health messages have the highest importance. Communicating with them on issues such as mental health support, alterations to delivery of support services and public health guidance is extremely important and ReciteMe ensures that all our information can be delivered in a format that suits the needs of our residents. "