Success Stories
Government

Stockport Metropolitan Borough Council

Stockport Council is a local authority in Greater Manchester, England with a responsibility to oversee local services for residents including bin collections, street lighting, libraries, and leisure centres.

With over 220,000 residents, Stockport Metropolitan Borough Council has a responsibility to ensure that all residents are equipped with essential information that affects their day-to-day lives.

Our Brief

With a diverse population, Stockport Council wanted to improve access for residents, so they could read and understand online information with ease. This was to support those with disabilities, learning difficulties, visual impairments, and those who speak English as a second language.

Our Solution

To support the needs of the diverse range of residents in Greater Manchester, Stockport Council has removed online barriers for those with disabilities, learning difficulties, visual impairments, and those who speak English as a second language.

The Recite Me accessibility and language toolbar on the Stockport Council website ensures those with a range of abilities can read content in a way that best suits their individual needs.

Features of the toolbar include screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech options.

"Stockport Council really believes in accessibility for all. Our websites and online services are vital for our residents, as they offer information and support for many aspects of life. We care deeply about making sure that everyone can use this information and access our services equally. That's why we have the Recite Me web accessibility and language toolbar on our website to make it user-friendly and inclusive for as many people as possible, and why we're helping people overcome the challenges of getting online through our DigiKnow community digital inclusion network, which is doing great things."