Success Stories
Transport

Orlando International Airport

Orlando International Airport (MCO) is managed by the Greater Orlando Aviation Authority and opened its doors in 1971. MCO is the busiest airport in the state and the tenth busiest airport in the United States, helping over 45 million passengers travel around the world in 2021 alone.

Our Brief

The importance of online accessibility is greater than ever for travel organizations. Passengers with disabilities spend over 17.3 billion dollars a year on travel. Effective online communication is critical to be able to provide people with the information they need barrier-free.

To be able to provide personalized assistance online, Orlando International Airport needed to be able to offer accessibility and language support.

Our Solution

Orlando International Airport has installed Recite Me assistive technology across its website to enable everyone to access vital travel information barrier-free.

The Recite Me assistive toolbar is accessed by the “Accessibility” button at the top of the Orlando International Airport website which provides a wide range of accessibility and language tools including text-to-speech functionality, fully customizable styling features, reading aids, and a translation tool with over 100 languages, including 65 texts-to-speech voices and many other features.

“Orlando International Airport (MCO) has a long history of innovative solutions to spearhead its focus on customer service and added one more in early 2020 by adding the Recite Me accessibility toolbar to its web site. Recite Me was not only a more cost-effective solution for delivering web content in foreign languages but also added so many more accessibility tools to improve the user experience for visitors to our site. ”