- September 14, 2022
- | Emergency Services
Unlock statistics, best practices, and our top tips for a digitally inclusive emergency services website. Download now....
Yorkshire Ambulance Service (YAS) is an NHS-operated ambulance service covering the county of Yorkshire in Northern England, providing emergency and urgent care and transport services. Currently, Yorkshire Ambulance Service serves over five million people throughout Yorkshire and employs over 5,000 staff and over 1,200 volunteers who do critical, life-saving work, emergency, and urgent care. As of 2018, Yorkshire Ambulance receives over 2,500 calls per day and operates more than 60 ambulance stations across Yorkshire.
Given the nature of their work, Yorkshire Ambulance Service often has elderly or disabled visitors accessing their website. Additionally, given the time-sensitive nature of medical emergencies, it was paramount that visitors could access the correct information as quickly and easily as possible. Yorkshire Ambulance Service’s reputation as a positive employer also means that jobs are in high demand. As a result, some of the website’s most visited pages are those involving job vacancies and employment. As one of the largest and most diverse employers in the country, they needed accessibility options that would be suitable for everyone.
As part of their website update in July 2018, Yorkshire Ambulance Service implemented Recite Me’s software onto their new website. By adding just one simple line of code to its website, Yorkshire Ambulance Service now has the capability of transforming its online content into more accessible, inclusive information at the click of a button. During stressful times when accessing their website, whether it is due to employment or health-related needs, the Recite Me functionality combined with Yorkshire Ambulance Service’s advice, will provide a hassle-free and reassuring experience to online visitors.
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© Recite Me 2022
© Recite Me 2022