Success Stories
All Sectors, Charity/Non-Profit

United Way of Whatcom County

United Way of Whatcom County fights for the financial stability of every person in their community. No matter the obstacles. No matter the odds.

They are committed to connecting the business and nonprofit worlds to amplify the amount they can accomplish in the communities where they live, work, and play. United Way of Whatcom County is focused on making sure struggling residents have access to the tools they need to get back on their feet.

Our Brief

United Way of Whatcom County partners with local nonprofits, businesses, donors, and social service agencies to address their community’s most pressing needs. As part of their diversity, equity, and inclusion strategy, they wanted to support over 25% of the population who may encounter barriers when exploring their website due to having a disability, learning difficulty, visual impairment, or if they speak English as a second language.

Being able to offer an inclusive experience to all was essential to their mission of fighting for basic needs, standing up for economic mobility, and breaking the cycle of poverty.

Our Solution

United Way of Whatcom County implemented Recite Me online accessibility and language support tools. The internet can be an incredibly intimidating place for those with access barriers, and those lacking the tools they need to adequately understand or communicate are at a significant disadvantage.

The Recite Me assistive toolbar enables all website visitors, regardless of their differing abilities or language needs, to customize United Way of Whatcom County’s website in a way that works best for them. Recite Me assistive technology includes screen reading functionality, multiple reading aids, customizable styling options, and an on-demand live translation feature that boasts over 100 languages, including 65 text-to-speech.

“Meeting with the Recite Me team really opened our eyes to the variety of issues people struggle with when trying to get information online. After seeing a demo of the platform, we were sold. We evaluated other web accessibility services during our decision-making process, but none of them were as comprehensive or user friendly as Recite Me. For us, the language translation feature was a game changer. Seeing it work is like magic. We are very excited to make our website and resources available to more people in our community.”