Success Stories
Government

Preston Council

Preston City Council is a district council, working alongside Lancashire County Council as part of a two-tier local government system. They have 48 elected councilors who are responsible for taking decisions about the future of Preston and important public services such as planning, housing, leisure and culture, and rubbish and recycling.

Our Brief

To achieve the council’s goal of supporting the diverse population of Preston with multimedia communications, they needed to improve their online support with a web accessibility solution to make their website inclusive to the widest possible audience.

Our Solution

The Recite Me accessibility toolbar provides a unique range of features including, text-to-speech functionality, reading aids, and styling options, where people can change the color scheme as well as the text’s font style, size, color, and spacing. For people who speak English as a second language, the toolbar also includes on-demand translation into over 100 languages, including 35 text-to-speech voices.

Every month, Preston City Council helps over 340 unique people with accessibility and language support needs. Over the last year, there have been a total of 4,000 launches of the toolbar to remove barriers and create a better online experience.

“We really want to meet the needs of the people who live and work in Preston, and we believe the tools Recite me offer helps us achieve this. Recite Me helps us by making our website and content accessible for all and with Preston such a diverse community it allows the website to be viewed in over 100 languages, making it easier than ever to engage with the Council.”

Ian Heslop

Digital and Web Manager, Preston City Council

Preston Council

Our Brief

Our Solution

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