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News & Media

Stay up to date with the latest client news, industry updates and events from Recite Me

Western Sussex Hospitals

24 Sep 2019 | case-study

Western Sussex Hospitals NHS Foundation Trust serves a population of around 450,000 people across a catchment area covering most of West Sussex. The Trust runs three hospitals: St.Richard’s Hospital in Chichester, Southlands Hospital in Shoreham-by-Sea and Worthing Hospital in the centre of Worthing.

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Sir Robert McAlpine first construction company offering enhanced online accessibility

23 Sep 2019 | news

Sir Robert McAlpine has partnered up with Recite Me to provide barrier-free access to their websites for people with a range of accessibility issues, including visual impairments, dyslexia, colour blindness and other forms of neurodiversity, as well as those who speak English as a second language. Sir Robert McAlpine is a family-owned tier one building and civil engineering company which was established in 1869. They have worked on some of Britain’s most iconic buildings and projects, including the Olympic Stadium, Elizabeth Tower, O2 Arena, Emirates Stadium, and the Eden Project. With the introduction of Recite Me assistive technology, Sir Robert McAlpine is at the forefront of inclusivity online in the construction industry. In line with its commitment to lead on inclusion and inspire industry-wide change, Sir Robert McAlpine is fully inclusive to support all visitors on their main website and talented, diverse and skilled individuals on their career pages. Nadeem Mirza, Head of Resourcing & Talent Acquisition at Sir Robert McAlpine commented, "Our ambition, as we proudly build Britain’s future heritage, is to be the best place to work and the best builder in the UK. That means having a company that represents the people of Britain, without exception. I am proud to deliver this inclusive project as it represents the values of, not only the business but my own dedication to ensuring we hire great talent from diverse backgrounds and abilities." To support website visitors and potential candidates looking for a career at Sir Robert McAlpine, the Recite Me assistive toolbar allows people to customise their website in a way that works best for them. This easy to use, award-winning software includes text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features. Recite Me Founder and CEO Ross Linnett said: “The construction industry is moving in the right direction with their actions towards diversity and inclusion. It is now great to see that tier one construction contractor Sir Robert McAlpine is taking this to the next level with the introduction of assistive technology. “We look forward to seeing more construction companies make this positive change online, using web accessibility software to ensure they are fully supporting customers to access content in a way that works best for them.”

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Celebrating National Inclusion Week 2019

23 Sep 2019 | news

As a Disability Confident Employer, Recite Me is once again proud to celebrate National Inclusion Week this week (23 – 29 September). National Inclusion Week raises awareness of inclusion in the workplace and the importance of having a diverse workforce, including people with disabilities. It is a campaign owned and managed by Inclusive Employers, the UK's first and leading membership organisation for employers looking to build inclusive workplaces. National Inclusion Week 2019 features a series of physical and online events ranging from a webinar on neurodiversity to an event on best practice sharing for inclusion and diversity professionals. Sharing workplace inclusion successes We are proud to say that Inclusive Employers is a client of ours, with the Recite Me assistive toolbar on its website. And we are proud to celebrate National Inclusion Week. The theme for National Inclusion Week 2019 is 'Everyday Inclusion: Celebrate and Inspire'. So we are keen to share the experience of how our clients are making their workplaces more accessible and inclusive. Supporting people with accessibility and language needs Organisations from both the public and private sector use Recite Me to help customers with different needs access their websites. They also use Recite Me to ensure internal systems like intranets and learning platforms are accessible and inclusive for their staff. Recite Me’s assistive toolbar supports a diverse range of staff in the workplace, including people with disabilities and those who don’t speak English as their first language. Organisations that use Recite Me internally include Tesco Bank, University of Winchester, and Western Sussex Hospitals NHS Foundation Trust. Making Western Sussex Hospitals digitally accessible Western Sussex Hospitals NHS Foundation Trust uses Recite Me on both its external public facing website and its intranet site called StaffNet, which receives 7,500 unique page views every day. Recite Me allows people with a wide range of disabilities and impairments, from dyslexia to sight loss and colour blindness, to easily access intranet sites, websites and web content. It can also translate web content into over 100 different languages to support people who don’t speak English as their first language. Nikki Kriel, Organisational Development Manager for Western Sussex Hospitals NHS Foundation Trust, said: “Western Sussex Hospitals started using Recite Me in April 2019 offering staff and patients an improved access to the trust’s websites. “As an inclusive employer Recite Me has been extremely popular in a number of ways offering users the opportunity to enlarge, translate or read aloud the Trust’s website.” Jennie Shore, HR Director for Western Sussex Hospitals NHS Foundation Trust, added: “Recite Me is an extremely useful tool which helps us to be a more inclusive organisation. “We hope staff find it very useful and that more of our patients and the public can enjoy improved access to our website.”

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Sir Robert McAlpine

23 Sep 2019 | case-study

Sir Robert McAlpine is a family-owned tier one building and civil engineering company which was established in 1869. They have worked on some of Britain’s most iconic buildings and projects, including the Olympic Stadium, Elizabeth Tower, O2 Arena, Emirates Stadium, and the Eden Project.

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How to overcome digital exclusion

18 Sep 2019 | news

Why doesn’t one in five adults with disabilities in the UK (22%) use the internet? It’s an alarming number. The same goes for asking why more than half (53%) of adults aged 75 years and over in the UK have not used the internet recently? In today’s world, many of us do everything we can online, from shopping to booking holidays and paying bills. So why can’t people with disabilities and older people enjoy the same benefits? It’s because of digital exclusion. Too many inaccessible websites Evidence from the public and private sectors shows that inaccessible websites are a major barrier that prevents people with disabilities (including older people, who are more likely to have acquired a disability) using the internet. The Click-Away Pound Survey found more than six million people with disabilities in the UK had difficulty using online shops and services. 71% of those people simply left a site that they found hard to use; 4.2 million lost customers. For 81% of this group, ease of use was more important than price. Overall, £11.75 billion was spent by consumers in 2016 at websites that were easier to use. Whilst a web accessibility study found that only 60% of UK local authority websites’ home pages are accessible to people with disabilities. The Web should work for everyone Being able to access the internet is a legal right of people with disabilities, as covered in the Equality Act 2010. And when websites, apps and digital content are correctly designed they are accessible for everyone, as noted by Sir Tim Berners-Lee, the inventor of the World Wide Web: “The Web is fundamentally designed to work for all people, whatever their hardware, software, language, location, or ability…However, when web sites, applications, technologies, or tools are badly designed, they can create barriers that exclude people from using the Web.” However, things are set to change in the public sector with the introduction of The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Follow the Web Content Accessibility Guidelines (WCAG) The first deadline of these regulations was September 23rd 2019 and the laws set new website and mobile app accessibility standards that public sector bodies must now follow. In order to comply, new public sector websites and mobile apps (published on or after the regulations came into force in September 2018) must follow the principles of Web Content Accessibility Guidelines (WCAG) 2.1 accessibility Level AA standards by 23 September 2019. They are a set of guidelines to follow produced by the World Wide Web Consortium (W3C) to make a website or mobile app accessible to all users. The guidelines should also be followed by private sector organisations to ensure their websites are accessible. To follow the guidelines and make your website accessible you’ll need to take steps like using alt text tags for all images and video, plus using high contrast between the text and background. Accessible websites open up new markets You should also consider adding web accessibility software like Recite Me. Recite Me’s assistive toolbar allows people with a wide range of disabilities and impairments, from dyslexia to sight loss and colour blindness, to easily access websites and web content. Whilst it is the right thing to do, adding accessibility software will also improve the overall user experience of your website. And it will open up your business to a wider audience by providing assistive tools for your visitors to engage and ultimately convert online. 100’s of organisations already use Recite Me to make their websites more accessible and inclusive…call 0191 4328092 to find out more or book your free trial now.

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The Prince's Trust

16 Sep 2019 | case-study

The Prince's Trust is a charity that was founded in 1976 by Charles, Prince of Wales to help vulnerable young people get their lives on track. It supports 11 to 30-year-olds who are unemployed and those struggling at school and at risk of exclusion.

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Cadent

16 Sep 2019 | case-study

Cadent owns, operates and maintains the largest gas distribution network in the UK, providing customers with the energy they need to stay safe, warm and connected. Cadent manages four of the eight gas distribution networks in the UK: West Midlands, North West England, East of England and North London; connecting, disconnecting and altering gas connections for homes and businesses and run emergency operations on their 82,000-mile-long network.

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Helping The Prince's Trust to change young people's lives

12 Sep 2019 | news

The Prince's Trust was founded in 1976 by Charles, Prince of Wales to help vulnerable young people get their lives on track. It supports 11 to 30-year-olds who are unemployed and those struggling at school and at risk of exclusion. Last year The Prince’s Trust helped nearly 60,000 young people to get their lives back on track. As it is an organisation that seeks to reach and help as many young people as possible, it is crucial for The Prince’s Trust it ensure its information and services are accessible to all young people. The more young people it can reach, the more lives it can change. Removing barriers Part of this work to reach as many young people as possible involves providing a website that is accessible. Rebecca Buchanan, Digital Marketing Manager, The Prince’s Trust, said: “The Prince's Trust is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.” “We are actively trying to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.” Recite Me is crucial Using recite Me on its website is a key part of The Prince’s Trust’s approach to web accessibility. Rebecca added: “Recite Me makes our content more easy to use with reading and translation support. “We have had Recite Me in place for a few years and just renewed our contract as it’s so important to us. “It’s an essential part of our efforts to ensure the website conforms to web content accessibility standards.”

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Proud to keep energy flowing and their website accessible

12 Sep 2019 | news

Cadent owns, operates and maintains the largest gas distribution network in the UK, providing customers with the energy they need to stay safe, warm and connected. Cadent distributes gas to 11 million homes and businesses across four networks; West Midlands, North West England, East of England and North London. Cadent are now supporting their wide network with cloud-based assistive technology on their website They need to be able to support the large and diverse range of customers online to be able to access key information about their services and updates regarding emergency and gas maintenance work. Cadent manages the national gas emergency service free phone line on behalf of the gas industry and in 2018, Cadent received 1.43 million calls. For some people calling isn’t an option and other means of communication are needed. Recite Me will support their customers online with accessing key information about their services and updates regarding emergency and gas maintenance work in their area. Recite Me will help a large diverse range of people by providing key accessibility tools. One key tool is translation. 10% of people in the UK speak English as their second language. The Recite Me tool provides an instant translation of over 100 languages and 35 of which are text to speech. To support people with neurodiverse disabilities or learning disabilities, the Recite toolbar enables users to fully customise the website content in a way that is best for them. This could be by changing the styling of the website including the background colour and the text, font style, size, and colour. To support reading the toolbar, it also provides a ruler and a screen mask to shut out any distractions or a user can enable text-only mode, stripping back all styling, leaving black text on a white background. The Recite Me Screen Reader helps customers who are visually impaired or neuro-divergent to perceive and understand key content by reading aloud. This is also fully customisable by changing the speech speed and changing to a male or female voice. Jo Giles Customer Safeguarding Manager at Cadent commented; “Recite Me just works. It has provided Cadent with a website that is truly accessible for all customers and the tools available are really comprehensive and very intuitive; meaning that our customers who might benefit from options from varied font sizes through to spoken text (in a broad range of languages) can now easily gain equal access to the services that we provide via our webpages.” Cadent are also a part of the energy industry Priority Services Register for people who may benefit from additional services to help support them to stay safe, warm and independent in their homes – through the provision of additional services when someone has additional communication, access or safety needs. The Priority Services Register (PSR) is a free service that is provided by Cadent, other network operators (both gas and electricity) and suppliers across the UK to support customers; during both our daily interactions but also in the case of large scale energy emergencies. This could be for customers who are: of pensionable age disabled or chronically sick have a long-term medical condition have a hearing or visual impairment or additional communication needs are in a vulnerable situation. The new addition of the Recite Me toolbar strengthens the support that Cadent are providing their customers along side the PSR and the company’s safeguarding policy.

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Becoming A Disability-Inclusive Recruitment Company

04 Sep 2019 | news

Businesses with a diverse workforce are more likely to financially outperform their industry’s national average. For recruitment companies, being inclusive is key to accessing a large pool of relatively untapped talent. Everyone should have an equal opportunity when searching for their new job and its often recruiters who are the gatekeepers. They can open the door to the world of work for people with disabilities. Rullion has partnered with Recite Me to provide assistive technology across its website to support the recruitment process for people who are disabled. Providing the right accessibility tools allows people to search and apply for jobs with ease. The disability employment gap (the difference between the employment rates of disabled and non-disabled people) is over 30 percent. However, many more disabled people are facing barriers that are stopping them from finding their dream jobs. Evidence shows inaccessible online and digital communications are preventing disabled jobseekers from flourishing in the recruitment process. The Recruitment Industry Disability Initiative (RIDI) worked in conjunction with online diversity and recruitment resourcing platform VERCIDA to produce the 2017 RIDI candidate survey of 200 disabled jobseekers. The results showed: 75% of the disabled jobseekers surveyed find their condition has an impact on job hunting 54% find hurdles at multiple stages of the recruitment process 28% find online assessments challenging The 16th largest recruitment company in the UK, Rullion have taken a positive step forward in their journey to become more inclusive by recognising the need for assistive technology. To continue Rullion’s commitment to evolving with clients and being a trusted partner of some of the UK’s best-known brands, they needed to be at the forefront of inclusion. Rullion has partnered up with Recite Me to provide assistive technology across their websites to support the recruitment process for people who are disabled. Providing the right accessibility tools allows people to search and apply for a job with ease. Candidates are able to customise the styling of the website so they can perceive and understand the content in a way that better suits them. There are also reading support tools such as a ruler and a screen mask to shut out any distractions or a user can enable text-only mode. As well as removing barriers for disabled candidates, Recite Me makes the recruitment process more inclusive for people who may speak English as a second language by translating the website on demand into over 100 different languages. Melanie Forbes, Group Managing Director at Rullion says, “We’re really pleased to have integrated Recite Me across our website as well as our careers site, making sure everyone has an equal opportunity in their job search. It’s essential for us to provide our candidates with the information they need in a way that is specific to their needs. I’m a huge advocate of improving opportunities for disabled people and I’m proud of the steps we’ve taken this year to becoming a disability-inclusive company.”

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Inn Collection Group

02 Sep 2019 | case-study

The Inn Collection Group has an expanding portfolio of inns across Northumberland, County Durham, Cumbria, & North Yorkshire. They are committed to delivering excellence in customer service, value for money and quality across all their services. The Inn Collection Group’s ethos is to provide their customers with the perfect place to ‘eat, drink, sleep and explore’.

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Newcastle United FC

02 Sep 2019 | case-study

Newcastle United is a well-established Premier League Football Club founded in 1892. The club is the heart of the city with their world-famous supporters - the Toon Army. Local boy Alan Shearer is a Newcastle legend who scored 206 goals for United. He remains the Premier League’s all-time record goal scorer. A key era for the Toon Army was the 1990’s where Alan Shearer was joined by the likes of Peter Beardsley, David Ginola and Faustino Asprilla. Under Kevin Keegan, Newcastle Untied finished twice as Premier League runners-up entertaining fans across the country and beyond.

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Rullion

29 Aug 2019 | case-study

Rullion is the 16th largest recruitment company in the UK and their vision is to unlock the potential in everyone by creating products, services and experiences that help make the world of work more fun and fulfilling. Rullion has built up trust over almost four decades across their core specialisms of IT, Rail, Utilities and Nuclear, allowing them to grow and adapt to clients’ needs.

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Guide to Digital Inclusion for Recruiters

22 Aug 2019 | download

This guide will help you to identify the digital barriers for disabled jobseekers in your recruitment process and give you the knowledge to make it more accessible.

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Auriga Services

16 Aug 2019 | case-study

Auriga Services support people to come out of debt and rebuild their lives from a position of strength. Auriga manage the charitable trust funds for Severn Trent Water, United Utilities and Thames Water, as well as the NHS, Local Authorities, and Charities, managing their funds and schemes. Auriga has helped 1.9 million people to reduce their financial hardship by working closely with their clients to meet the main objective of ‘Changing Lives Every Day’.

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