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The Australian National University Students’ Association is the peak representative body for all undergraduate students and ANU college students. The ANUSA is made up of 39 elected student representative and a team of professional staff members that are responsible for advocating and furthering the interests of all students and members of the university.
The Government of South Australia Health provide thousands of people with a positive user experience on their website, with the support of accessibility and language options. 6% of the population in South Australia have a disability and require help in their day-to day lives, this includes when using digital technology to access vital online health information. The Government of South Australia, SA Health, is committed to protecting and improving the lives of all citizens by providing leadership in health reform, public health services, health, and medical research, policy development, and planning. To fulfil SA Health’s commitment to providing equal access to all health resources and services, they provide a suite of customisable options through the Recite Me toolbar to support those who have disabilities, learning difficulties, visually impairments or speak English as a second language. Assistive technology on the SA Health website provides visitors with support features such as text to speech functionality, fully customisable styling, reading aids and a translation tool with over 100 languages, including 35 text-to-speech voices and many other features. Residents of South Australia can customise their online experience to suit their own specific needs by clicking the “Accessibility” button at the top of the SA Health website.
CancerCare (US) now provides accessible information and services online to support a diverse range of website visitors. CancerCare is the leading organisation providing free, professional support services and information to help people manage the emotional, practical, and financial challenges of cancer. To provide these vital services to website visitors, CancerCare has implemented Recite Me assistive technology, to remove barriers for those with disabilities, learning difficulties, visual impairments, and those who speak English as a second language. 61 million adults in the US live with a disability that may prevent access to the digital world, putting individuals at a significant disadvantage. The Recite Me Assistive Toolbar on CancerCare’s website includes screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech and styling options. Christine Verini, CancerCare, Executive Vice President/Chief Operating Officer, commented, “CancerCare offers free support to anyone in the United States affected by cancer. In the same spirit, the Recite Me toolbar helps our website be accessible to the largest audience. All of our lives are touched by cancer at some point, and it can be an overwhelming and isolating experience. We hope that providing a more inclusive online experience will allow as many people as possible to connect with the support and resources they need and deserve during their cancer experience." To explore accessibility and language tools go to the CancerCare website. Find out more information about assistive technology or book a demo with a member of our friendly team.
The Australian National University Students’ Association now provides online accessibility and language tools to support students who face barriers when reading online information. The ANUSA is made up of 39 elected student representatives and a team of professional staff members that are responsible for advocating and furthering the interests of all students and members of the university. Almost 20% (3.96 million) of Australians have a disability and without additional online support, those who face barriers cannot access crucial information and services. To continue to promote the welfare, advocacy, and social life of students, the ANUSA has implemented Recite Me assistive technology to enable those with disabilities, learning difficulties, visual impairments, and those who speak English as a second language to take part in our digital world, an integral part of today’s society. The toolbar on the ANUSA website includes screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech and styling options. Kate Melhuish, Communications Officer at ANU Students’ Association, commented, “Our journey with Recite Me began with the 2020 ANU Disabilities Officer who was interested in making the ANUSA website as accessible as possible. As there are well over 10,000 undergraduate students at ANU, we love that the Recite Me toolbar has so many different functionalities to help make the website accessible and easy to use so that we can reach as many students as possible. In addition, the ability for students to translate pages of the website into different languages is a great plus.” To access the assistive toolbar on the ANUSA website select ‘Accessibility’ in the top right corner. For more information on how you can provide an inclusive online experience go to the Recite Me website or book a demo with a member of our team.
On average, 1 in every 5 people has a physical, visual, auditory, cognitive, or neurological disability. That’s 20% of the population. Yet financially, this group accounts for up to 37% of all healthcare expenditure. By very nature, individuals with disabilities need more regular checkups, treatment, and assistance from health organisations. That’s why healthcare providers must make the information on their websites accessible. Otherwise, disabled people face further barriers and risk receiving an unequal standard of care. Who Needs Help Accessing Healthcare Online? People go online for several healthcare-related reasons, including: Finding a doctor Making appointments Researching symptoms Paying medical bills Buying medical insurance Accessing test results People with physical impairments and injuries may struggle to use smaller devices like smartphones and tablets to do this, and may also have difficulty using a mouse. But it’s not only physical disabilities that need to be accommodated. Hidden Disabilities Websites need to be accessible so that people with hidden disabilities like cognitive and neurological disorders, visual impairments, and language barriers can access the information easily. This involves making adjustments for internet users with a range of conditions, including: Dyslexia Hyperlexia Dyspraxia ADHD Autism Epilepsy Deafblindness Colour blindness Speaking/reading English as a second language Our Aging Population Over 703 million of the global population are aged 65 years or over, and this figure is projected to double to 1.5 billion by 2050. As the ageing population increases, so does the overall percentage of people with disabilities, visual impairments, and hearing loss. Often, multiple accessibility adjustments are required to support the elderly online because many already struggle with one of the hidden disabilities listed above combined with the general barriers brought on by old age. A Global Perspective The total number of people with a disability is estimated to be over 1 billion, making the disabled the largest minority group in the world. And that number doesn’t even account for visual impairments, cognitive and neurological disorders, or linguistic disadvantages. Plus, as many learning difficulties and neurological conditions go undiagnosed, the actual figures are likely even higher. Sources: WHO, United Nations Accessibility Law Making information about healthcare accessible to all citizens is vital so people can access information and make the right decisions about their medical needs. But it’s not just the right thing to do. It is expected by law that service providers do not treat disabled people less favourably. UK – The Equality Act of 2010 states that providers must consider ‘reasonable adjustments’ for disabled people online. USA – The Americans with Disabilities Act (ADA) requires that companies make accommodations for disabled users with specific regard to web accessibility. Australia – The Disability Discrimination Act (DDA) requires equal online access for people with disabilities. Private Vs Public Sector In many countries, public sector bodies are expected to meet Web Content Accessibility Guidelines (WCAG) 2.1 accessibility Level AA standards. However, it’s not just public bodies that need to consider online accessibility. Private health organisations need to provide support too. After all, an inaccessible website means that 1 in 5 people are unable to access your services. The consumer spending power of disabled people and their families is considerable. In the UK, it equates to £24.8 billion per year. In Australia, the total disposable income of the disabled market sits at AUD54million per annum, while in America, the equivocal figure is a whopping USD490 billion. Web Accessibility Guidelines Accessibility laws and the WCAG are based on four cornerstone principles that allow anyone to access and use web content. You can download a summary of the regulations here, but some of the key points include: Using a content management system that supports accessibility Being keyboard friendly Using headings correctly to structure content Avoiding heavy text environments Using alt text tags for all images and videos Using high contrast between text and background Giving descriptive names to links Making documents such as PDFs, Microsoft Word docs, and any other online forms accessible Ensuring page headings are displayed correctly Allowing people using screen readers to navigate around the website easily Adding web accessibility software Web Accessibility Software from Recite Me The Recite Me Assistive Toolbar makes it possible for websites to easily comply with the four cornerstone principles laid out in the guidelines by ensuring that online content is: Perceivable – Our toolbar allows content to be perceived either via sound or enhanced visual means. Understandable – Our styling features allow people to change how content is displayed for personal ease of use. Operable – Our technology allows users to track their location on a page via the screen reader navigation feature. Robust - Once Recite Me is installed on your website, you will receive regular updates and always have the latest version. With our accessibility software installed on their websites, health organisations worldwide can offer their users barrier-free access to critical information. It’s about more than simply making a website accessible, though. The ability to make multiple adjustments to suit individual needs results in a genuinely inclusive online experience. Users can: Personalise font size, type, and colour options to make each web page easier to read. Download content as an audio file as an alternative to reading. Access text to speak functions in 35 different languages. Have text read aloud at varying speeds. Convert text into over 100 different on-screen languages. Utilise a screen mask and ruler for better focus. Make use of the toolbar’s built-in dictionary and thesaurus. Switch to “text-only” mode to strip away graphics and page clutter.. "The Recite Me team have been great. The fact that we could incorporate all of these features onto our website with the click of a button was a real cure for us" Simon Culley, Communications Officer, Healthwatch Torbay We are proud to work with a number of leading healthcare providers already, including several NHS trusts, various regional healthwatch community groups, multiple health charities, and many private healthcare companies. Healthcare Sector Data Over the 12 months, Recite Me made thousands of health-related website pages accessible. Our data shows that: The Recite Me assistive toolbar was launched 83,809 times Over 360,379 health-related web pages were viewed using the toolbar On average, Recite Me users viewed 4.3 pages of an accessible website per visit, almost double the internet average of just 2.5 pages per visit. Over 37,000 individual styling changes were made by users accessing healthcare sites. Over 120,000 pieces of content were translated into multiple different languages including Arabic, Polish, Portuguese, Italian and Finnish. Case Studies The Government of South Australia Our toolbar data from the SA Health website shows that over the last 12 months: Over 41,000 web pages were viewed using the Recite Me toolbar. The average website journey was 5.57 pages per visit, way above the internet average of 2.8 pages. The most commonly used feature was the screen reader, with 64% of toolbar users choosing to have content read aloud. Over 20,000 pieces of content were translated into Chinese, French, Taiwanese, Japanese, and Spanish. NHS Public Health Wales In the first month of launching the Recite Me toolbar, there were over 1600 unique users. “We know the information on our website needs to be available in different formats and languages to reach our diverse audiences, so we worked hard to find a solution that makes the information we publish online more accessible.” Rebecca Fogarty, Engagement and Collaboration Manager at NHS Public Health Wales Become Inclusive Today By choosing not to make websites accessible, healthcare providers are creating access barriers to many people who need help the most. We urge all public, private, and non-profit organisations in the healthcare sector to make sure their web content is fully accessible to everyone by taking the following steps: Ensure your website build is up to date for accessibility best practices and the relevant legal requirements. Develop a thorough understanding of the WCAG and ensure any required updates are completed for compliance. Look into assistive technology solutions like the Recite Me toolbar that combine accessibility and usability to create an inclusive online experience for all users. You can find out more about the healthcare organisations that use Recite Me software on our sector pages. If you would like to speak to one of the team about booking a demonstration of our assistive toolbar or would like any further information, please contact us, and we’ll be happy to assist you.
Volkswagen Financial Services Careers have launched accessibility and language support on their website to enable all web visitors’ access to Volkswagen Finance job opportunities easily and barrier- free. Volkswagen Group UK is the country’s largest importer of vehicles, employing over 1,800 people nationwide. As an inclusive employer, VW wants to attract a wide range of talent, create a diverse and inclusive workplace, and provide equality. 14.1 million people in the UK have some form of disability and they can often encounter obstacles when applying for jobs online. By providing Recite Me’s suite of accessibility and language options those who once experienced friction can now access job details with ease, creating an inclusive candidate journey. Mike Todd, CEO at Volkswagen Financial Services, added: “More than ever, it is vital that everyone can have equality in the workplace and has access to the information they need to make informed career choices and create opportunities for themselves. It’s a customised experience that we hope will increase the diversity of our applicants to enhance our skill sets and open up a wider talent pool that supports our values of equal opportunity in the workplace.” The Recite Me assistive toolbar on the Volkswagen Careers Website supports people with disabilities, learning difficulties, visual impairments and people who speak English as a second language. A recent report has concluded that visitors have on average viewed 7.15 pages which compares favourably with an internet average of 2.8 pages per visit. The work so far has found that nearly 500 pages on the Volkswagen Financial Services website have been reviewed using the Recite Me toolbar. Website visitors are able to customize their experience through a range of features such as text to speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text to speech voices and many other features. The Volkswagen Financial Services Careers website is now a place where everyone can find their dream career barrier-free.
The easy answer is that web accessibility is now such an important consideration that you simply cannot afford for your website not to be accessible. But, of course, there is more to it than that… We’ve come a long way since the early days when US astronomer Clifford Stoll submitted an article entitled “The Internet? Bah!” into a Newsweek publication, boldly predicting that the internet was no more than a passing fad. Obviously, he couldn’t have been more wrong, and today the internet is an essential tool and a more valuable source of information than ever - and it’s not going anywhere! Just like the internet itself, accessibility is by no means a passing fad. So if you commit to having a website for your business at all, then why not make it fully inclusive and accessible, rather than alienating groups of users and consumers? The modern world is embracing diversity and equality like never before. So we urge you to consider the needs of all of your website users, and adapt to meet the needs of those with disabilities that include: Visual impairments Deafblindness Colour blindness Dyslexia Hyperlexia Dyspraxia ADHD Speaking English as a second language Epilepsy Mobility and physical impairments Key Reasons to Ensure Your Website Is Accessible 1. Revenue: Making your website accessible to all consumers is the smart thing to do. The business case for accessibility varies based on the type of organisation, but particularly in commercial companies, justification is required before resources can be allocated towards it. At Recite Me, we are confident that the benefits outweigh the effort and costs. A recent research study of Fortune 100 companies discovered that having a robust online diversion and inclusion policy is a common denominator among high performing businesses. Plus, there is an abundance of information and statistics that refute the argument that return on investment is too difficult to measure: Worldwide, the online spending power of people with disabilities is over AUD2.2 trillion. The total disposable income of the Australian working-age population with disabilities is AUD54 million. 86% of users with access needs would spend more if there were fewer barriers. 83% of people with access needs limit their shopping to sites that they know are accessible. 71% of users leave a site that they find hard to use. Ultimately, users will click away from inaccessible websites and spend their money elsewhere. So there is a clear case that making a business accessible online as well as in-person should lead to an increase in profits. Despite this, fewer than 10% of businesses have a targeted plan to access the disability market. 2. Improving User Experience: Making your website accessible to all consumers is the right thing to do. It is a commonly agreed principle that everyone should have access to information online. Microsoft’s application guide for developers specifically states that designing inclusive software improves usability and customer satisfaction. This is something that the team at Recite Me can verify from experience. The inventor of the World Wide Web, Sir Tim Berners-Lee, believes that the internet should empower all members of society by making information accessible to everyone. “The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect…The Web is fundamentally designed to work for all people, whatever their hardware, software, language, location, or ability.” Sir Tim Berners-Lee Inclusivity online becomes increasingly relevant when you consider that: At least 10% of Australians have a learning difficulty that can make accessing information online difficult. 1 in 6 people in Australia live with a disability that can make accessing information online difficult. There are almost 1 million residents in Australia who don’t speak English as their first language. 21% of Australians speak a language other than English at home. 3. Compliance & Legalities: Making your website accessible to all consumers is a thing you must do. Nowadays, it is expected by law that businesses and service providers do not treat disabled people less favourably. So to avoid lawsuits, companies are required to adhere to national and international standards and guidelines. A few examples are as follows: In Australia - The Disability Discrimination Act (DDA) requires equal access for people with disabilities. Section 5 of the law describes explicitly that inaccessible web content is discriminatory against people with disabilities by treating them “less favourably” than those without a disability. In addition, all non-government websites were required to meet Level AA of the Web Content Accessibility Guidelines (WCAG 2.0) by the end of 2013. In the UK - The Equality Act of 2010 states that providers must consider ‘reasonable adjustments’ for disabled people online. Furthermore, the final deadline for all public sector bodies to meet the new accessibility regulations for public sector websites and applications passed in 2020, with further rules for private sector compliance expected to follow in due course. In the USA - Web accessibility regulations are covered under various federal laws, including The Americans with Disabilities Act (ADA), which requires that companies make accommodations for disabled users with specific regard to web accessibility. In the European Union – The European Accessibility Act requires that all businesses operating in the e- commerce sector meet minimum accessibility requirements. Worldwide – The Web Content Accessibility Guidelines (WCAG) have been developed to provide a set of core principles and minimum standards to meet the needs of consumers internationally. These guidelines define how content should be made more accessible to those with disabilities, and are the premium standard for organisations globally. Despite the increase in accessibility guidelines and legislation in recent years, companies around the world are still failing to meet minimum requirements: In 2019, an evaluation by WebAIM concluded that 97.8% of homepages failed to comply with the Web Content Accessibility Guidelines (WCAG). Web accessibility lawsuits are becoming more common. A landmark case was lodged against Coles Supermarket in 2014 when a visually impaired user spent eight hours completing an online order. Coles are not alone. Which-50 recently confirmed that several leading apps and websites in Australia do not fully meet WCAG requirements. With this in mind, it is essential that all commercial companies, educational institutions, non-profit organisations, and governmental bodies are aware of the national and international guidelines that apply to them. Particular attention should be given to developing a thorough understanding of the Web Content Accessibility Guidelines (WCAG) and ensuring compliance. Ready to Embrace Accessibility? You should be! Aside from the financial, ethical, and legal advantages, there’s also a significant feel-good factor associated with inclusivity that boosts morale across an organisation. If you would like to book a demo of the Recite Me assistive toolbar to help you towards your inclusivity goals and optimise your business for success, please feel free to contact our team. Installations of the Recite Me toolbar onto third party websites supports millions of users each year. Our 2020 stats recorded: Over 4.5 million launches of the Recite Me toolbar Over 21.5 million accessibility toolbar features used Over 9 million website translations in over 100 languages Nearly 10 million pieces of content read aloud in 35 languages Over 1.4 million styling customisations 2,600 audio files downloaded Article Data Sources: Click Away Pound, WHO, United Nations, Data Reportal, Australian Network on Disability, Learning Difficulties Australia, Australian Government Department of Health, IDCommunity.
With more and more aspects of everyday life going digital anyone who can’t easily access the online world is at an immediate disadvantage. Approximately one billion people globally have a disability, and they can often face barriers when visiting inaccessible websites. A lack of online access can have a big impact on real life from looking after to our finances to getting a job. Why has web accessibility become important in recruitment? Web accessibility is fundamental to the goal of a more diverse and inclusive workforce. The pandemic has accelerated a shift towards online recruitment; it is more important than ever for employers to provide a digitally inclusive employment journey. From discovering candidates online, to remote interviews and onboarding, this digital hiring journey has amplified the disability gap in recruitment. What does the disability gap in recruitment look like? It is quite shocking to hear that only a third of jobseekers think that recruiters and employers currently provide accessible job applications. This could explain why disabled jobseekers apply for 60% more jobs before securing one. Almost 40% of disabled applicants feel anxious about the process of applying for a job because they think that their application will be instantly dismissed due to their disability. Inaccessible websites are further worsening the disability gap in recruitment - 71% of users will leave a site they find hard to use. The fact that 98% of homepages still don’t comply with the World Content Accessibility Guidelines demonstrates that many organisations still have a fair way to go before achieving online inclusivity. Acknowledging this issue is an important first step for companies looking to recruit in a truly diverse and inclusive way. In an effort to reduce this disability gap Recite Me have joined forces with APSCo to support the recruitment sector to become more inclusive online. What are the benefits of a diverse workforce? A diverse workforce provides a richer and more innovative team for any business. For example, neurodiverse employees are often creative and strategic thinkers. This can allow for better problem-solving amongst teams as varying perspectives often offer a fresh approach to overcoming business challenges. Additionally, being firm about equal opportunities creates a positive culture in the workplace and boost morale. How can companies support web inclusivity? Compliance: Ensure that websites comply with the Web Content Accessibility Guidelines (WCAG). We have written a useful article explaining the guidelines. More inclusive website design: There are a range of factors that should be considered when designing a website. This includes using alt text for images, using headings to structure content and giving descriptive names to links. For many organisations inclusive website design does not seem to be a priority as 98% of homepages do not comply with the World Content Accessibility Guidelines. Assistive technology: This helps people work around challenges so they can learn, communicate, and function better. Assistive software allows adaptions to be made to account for several barriers including learning difficulties, visual impairments, disabilities, and varied linguistic needs. Tell me more about assistive technology The Recite Me Assistive Toolbar allows web visitors to customise your digital content, so that they can consume it in a way that works for them. With the Recite Me toolbar users can: Personalise font size, type and colour options to make each web page easier to read Download content as an audio file as an alternative to reading Convert text into over 100 different on-screen languages Use text to speak functions in 35 different languages Use a screen mask and ruler for better focus Use the toolbar’s built-in dictionary and thesaurus To see how the Recite Me Toolbar has already helped many recruitment organisations make a positive change online read our recruitment case studies.
Did you know? Only 51% of applicants from disabled people result in an interview, compared to 69% of non-disabled applicants. Searching and applying for jobs is a daunting prospect for anyone. This can be amplified for those who face online barriers when reading and understanding online information. We caught up with Jo Major, who has recently launched Diversity in Recruitment to drive equality, diversity, and inclusion onto the agenda of recruitment businesses, no matter their size or capacity. Previously working at APSCo (The Association of Professional Staffing Companies), as Head of External Relations, Jo discovered that many recruitment businesses wanted to attract a diverse talent pool but did not know where to start. Diversity in Recruitment’s website now provides Recite Me online accessibility and language tools to support those with additional needs online. Features include screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech and styling options. What has been the career journey that has brought you to where you are today? I have worked in the recruitment industry for over 21 years, 17 years as a billing recruiter before I moved into L&D where I worked for an inspiring manager who was super passionate about equality, diversity, and inclusion. He gave me the fire in my belly to educate myself and others on how you can tackle inequality in the recruitment process. What is the reason behind setting up Diversity in Recruitment? I decided that I needed to do more across the sector, especially when it came to helping small recruitment businesses and independents get to grips with D & I. My role at APSCo gave me the opportunity to look across the industry as a whole and discover the many recruitment businesses that wanted to do something but didn’t know where to get started. What services do you provide at Diversity and Recruitment? It’s a blend of advice and training. I have designed three different programmes that will support start-ups, recruitment teams, and business leaders with Diversity and Inclusion. Training is centred around the role of a recruiter; we look at the complete 360 recruitment lifecycle and help recruiters weave inclusion into everything they do. Why is it important to you to encourage businesses to provide a diverse and inclusive recruitment process? I believe that everybody has the right to a fulfilling and successful career – but I don’t think the services of recruiters are accessible to everyone. We have a huge amount of power and influence over the UK jobs market, collectively we can turn the dial (part of a quote from that inspiring manager I mentioned!) on under-representation by creating an environment where every person is welcome and has equal opportunity to secure great work. We need to first understand the barriers minoritised and under-represented candidates face and then do the work to break them down. Why is it important to you to provide an inclusive online experience with the Recite Me accessibility toolbar? Because an in-accessible website should NEVER be the reason someone is unable to apply for a job. For so long we have designed websites to sell our services to clients, we are recruiting in very different times now and that requires a different approach. Your website is the shop door to your business, you should make it clear that everyone is welcome and make sure that door can be opened by everyone. For me, you can’t have a commitment to D & I if your recruitment services remain exclusively accessible to some candidates and closed to others. What do you hope for in the future of the recruitment industry? The industry is standing on the edge of change and with the insight, tools, and confidence it can do something very powerful. Under-represented and minoritised candidates are not a fad, fashion, or hot topic – this is about making sure that someone’s identity isn’t a reason they don’t get to apply for a job right! I am so encouraged by the work of so many recruiters and business leaders who have reached out to me since I launched Diversity in Recruitment – it has just reinforced my belief that we are looking ahead to what the industry will look like tomorrow. To find out more about the importance of Diversity and Inclusion roles within the workplace explore our latest in-depth support blog on how Diversity & Inclusion Professionals Champion Web Accessibility...
Giant Group PLC is providing an inclusive online candidate experience with accessibility and language options on their website to support a diverse range of individuals. For almost 30 years Giant Group has provided specialist, end-to-end workforce management software that supports large and small recruitment agencies, corporate companies and contractors, internationally. Giant invests heavily in a cloud-based software which ranges from candidate sourcing and on-boarding through to timesheet management, billing, and payroll. Their aim is to offer transparency, honesty, and support to their clients. 1 in 5 people (17.9%) in the UK are disabled and often encounter obstacles online when searching and applying for job applications. Only 51% of applications from disabled people result in an interview and this is due to online barriers that prevent access to job applications information. By using Recite Me assistive technology those who are visually impaired, neurodiverse, or who speak English as a second language can gain access to job opportunities hassle-free. The assistive toolbar on Giant Group website offers users features such as translating content into different languages, read aloud, and styling assistance. This includes adjustments to colour, font type, and size, that enable those job-hunting access to vacancy information and support. Giant web users can customise their inclusive candidate journey online by clicking the “Accessibility and Languages” button at the top of their website. https://www.giantgroup.com/. Recite Me is quick and easy to implement on your website. Join the thousands of companies who have already adopted our inclusive software to make the digital world accessible for all.
Modern recruitment processes rely so heavily on digital technology. 14.1 million people in the UK have a disability and often encounter obstacles online when applying for jobs. Only one in three job seekers think employers and recruiters make online job applications suitably accessible for disabled people. Download our Recruitment and Careers Report which looks at why digital barriers are a problem, who needs support, the importance of inclusive recruitment, Recite Me careers clients and an overview of our data from the past year.
In the post-COVID-19 economy, the youth workforce is likely to be the sector most called upon to contribute to recovery efforts. To do so, they will need the necessary knowledge and skills to address current issues and confront future disruptions. This is a problem. With many degree programs moving online, some students are disadvantaged because information on websites is not accessible. On an individual level, this means some students fall behind in their studies or are unable to complete courses. On a broader scale, general lower academic achievement translates into a longer-term economic cost because the workforce is less qualified. Accessibility Barriers Students who face the most significant barriers online include those who have visual deficits, physical disabilities, and learning difficulties: Students with disabilities represent 7.7% of all domestic undergraduates in Australia. That’s over 61,000 people. 7.4% of Australian university students with a disability report have learning difficulties such as dyslexia, dyscalculia, and ADHD. 5.5% of Australian university students with a disability have significant visual deficits. Sources: Adcet, University of Melbourne Language Barriers Literacy and language issues, including speaking and reading English as a second language, can also contribute to web accessibility barriers. Australia has more international students than any other country worldwide. Numbers for the last couple of years are skewed by students returning to their home countries during the COVID-19 pandemic. However, statistics from University Rankings show that international students typically account for around 21% of undergraduates in Australia, while the international average is only 6%. Many Australian universities have reported significant losses during the COVID-19 pandemic due to the drop in international student numbers. So prioritising websites for multi-lingual access should be a top priority. Australian University Websites: Current Status As public-facing organisations, universities should comply with the World Content Accessibility Guidelines (WCAG) Level AA, under anti-discrimination provisions of the Disability Discrimination Act. However, a recent study by Ariadne Web Magazine discovered that 98% of sites failed to comply. This indicates the vast majority of Australian universities are not doing enough to provide equal access to online resources, and that people with disabilities will likely face significant barriers as a result. The Future of University Education Whether due to continued social distancing regulations or simply because universities find it a simpler and more efficient way to teach, remote and distance learning courses look to be here to stay. An American study by EducationData.org determined that in 2020, 43% of academic institutions offering higher-level education courses invested in additional resources to aid remote instruction. Yet, 76% of institutions still believe that online learning platforms need to be more accessible to students. With a much higher percentage of overseas students and the current level of compliance to WCAG, it is feasible to assume that the equivocal percentages for Australian universities would be similar - if not even higher. Although open-source online learning platforms like Moodle enable education providers to create personalised learning environments for their students, no online learning portal can accommodate unilaterally for the broad spectrum of barriers that students face. That’s where assistive technology can help. Using Assistive Software to Promote Inclusion At Recite Me, we are firm believers that every stage of education should be inclusive. Our unique assistive toolbar is an accessibility solution that allows students to customise a website in the way that works best for them. Our technology compensates for numerous access barriers, including: Visual impairments Deafblindness Colour blindness Dyslexia Hyperlexia Dyspraxia Autism ADHD Speaking English as a second language Epilepsy Mobility and physical impairments How Does It Work? The Recite Me toolbar comprises several accessibility features that can either be used individually or combined to make multiple adjustments for ultimate ease of use. Users can: Personalise font size, type, and colour options to make each web page easier to read. Utilise the mask screen tool, which isolates parts of the page to help with focus. Use the ruler tool to make reading easier. Download content as an audio file as an alternative to reading. Convert page content into over 100 different on-screen languages. Have the page read aloud in a choice of 35 different languages. Customise PDF documents and have them read aloud or translated. Over the past 12-months, educational organizations providing Recite Me accessibility and language tools have supported over 600,000 students online to access barrier-free resources on 3.6 million web pages. On average each user is viewing over 6 pages per visit with the toolbar active. This is well over the internet session average of 2.8 pages. The Benefits: A Case Study The University of London was one of the first educational institutions to embed the Recite Me toolbar onto their website. In just six months, engagement and interaction with the toolbar was significant: 43,000 toolbar launches 131,500 features used 31,000 pieces of content translated 97,000 pieces of content read aloud 11,000 styling customisations A Message to Educators We encourage all universities to ensure online classes and study materials are inclusive so that course content is as easy to access and digest as it would be in a classroom or lecture hall environment. If you’d like more information on how your organisation can become more inclusive by utilising Recite Me assistive technology, please contact our team or book a real-time demonstration of our toolbar. Together, we can make a difference and provide all Australian university students with equal education opportunities online.
Dunelm is the UK’s number one homeware retailer, that provides over 50,000 products to over 5 million visitors online and in-store per week. Dunelm currently retails in 175 stores, showcasing product ranges to inspire customers as they browse. Dunelm is growing its services, by developing a ‘total retail system’, that is fully integrated and is supported by a robust network of customer-facing services and infrastructure.
The whole point of having a company website is to showcase your products and services to as broad an audience as possible. So why not make your website accessible and inclusive to as many people as you can? After all, the internet is a daily fixture in most people’s lives. So much so, that recent studies show the average person in Australia spends around 6 hours and 13 minutes online every day. That’s close to 40% of our waking hours spent on the internet! Virtually everything we do requires us to spend time online, whether it’s banking, paying bills, shopping, reading the news, or booking a holiday. So it is essential that websites are not just accessible, but usable by all. Everyone should have the opportunity to access online content, yet over one billion people globally face barriers when visiting inaccessible websites. “The one argument for accessibility that doesn’t get made nearly often enough is how extraordinarily better it makes some people’s lives. How many opportunities do we have to dramatically improve people’s lives just by doing our job a little better?” Steve Krug, Website User Experience Expert Recite Me assistive technology provides your customers with the online tools they need to understand and engage with your products and services. It also allows you to support people who are neurodiverse, visually impaired, speak English as a second language, or are of old age. Using our software isn’t just the smart thing to do. It’s the right thing to do. Here’s why… Over 575,000 People in Australia are Blind or Visually Impaired The term ‘visual impairment’ covers various issues, including partial blindness, deafblindness, and colour blindness. For those who struggle with these conditions, accessing information online is difficult. The text size and font used, the layout, and the colour contrasts between the text and the background can all create barriers to reading. Up to 15% of the Australian Population has a Learning Difficulty The most common learning disability in Australia is Dyslexia. It affects at least 10% of the population and impacts many levels of comprehension, including reading, writing, and spelling. ADHD is the second most common learning disability. ADHD is a hyperactivity and attention disorder, and those who have it will typically have problems focusing and can be easily distracted. Other prominent learning difficulties include Hyperlexia and Dyspraxia. Hyperlexics can read words but not necessarily understand their meaning, while Dyspraxics often have language problems and experience a certain degree of difficulty with thought and perception. 21% of Australians Speak a Language Other Than English at Home While many of us may speak a second language, most of us would default to our mother tongue to research and communicate online. Even something seemingly simple like finding contact details to email a company or call a customer service or sales helpline can be challenging when you have to navigate a website in a second language. Not to mention more complex tasks like researching financial options, shopping online, using booking sites, or filling in online forms and applications. One in Six People in Australia has a Disability Disabilities come in many forms. The stereotype of a disabled person is typically someone who is physically impaired or wheelchair-bound, and most companies tend not to think of this affecting online access. In reality, however, the term covers a whole range of mobility and cognitive issues. For example, someone with a physical mobility problem in their upper body may be a keyboard-only user. In contrast, someone with epilepsy may not be able to access sites with media or graphics that could cause a seizure. 3.8 Million Australian Residents Are Aged 65 and Over The internet is an essential tool in assisting older people in leading independent lives. As the ageing population increases, so does the percentage of the entire population with disabilities and visual impairments. More accessible websites are required to reach this part of the community so that the elderly do not become excluded online or miss out on valuable information and services. 1 in 7 Australians are Affected by Hearing Loss That means one in every seven consumers are predominantly reliant on the internet rather than a face to face or telephone conversation to access the information, products, services, and assistance they need. Couple this with the fact that many who suffer from hearing loss are also older, disabled, speak English as a second language, or have a learning difficulty. This makes the need for more accessible websites even clearer. How Does Recite Me Assistive Technology Cater to All Accessibility Needs? Recite Me assistive technology gives users the ability to fully customise the look of a website for personal ease of use. Our toolbar comprises several accessibility features that can be used individually or combined to make multiple adjustments that account for all access barriers: Personalisation of font size, type, spacing, and colour. Options to change the colour contrast between text and background. A screen mask to provide colour tinting and block visual clutter. A “text-only” mode that strips away any media or graphics and allows users to reposition text on the screen. Additional reading aids such as an on-screen ruler. A language converter that can translate text into over 100 different on-screen languages. Options to download content as an audio file. Text can be read aloud at different speeds with either a male or a female voice. Text-to-speech functions in 35 languages. A built-in dictionary and thesaurus to check word definitions. What Have You Got to Lose? A whole lot! Let's count the ways that your organisation is limited without an accessible website: The ability to reach a wider audience - 71% of users leave a site that they find hard to use, and 83% of people with access needs limit their shopping to websites that they know are accessible. Increased traffic and sales conversions - 86% of users with access needs would spend more if there were fewer barriers. The online spending power of people with access needs in Australia is over AUD54 million. An enhanced brand image and reputation – stand out from your competition by demonstrating social responsibility through being inclusive. Fewer legal implications - it is expected by law that businesses and service providers do not treat disabled people less favourably. So really, the question is why wouldn’t you want to make your website accessible and inclusive, rather than why you would. Want to Know More? To date, we have installed our software on over 3000 websites across various industry sectors, so we have the knowledge and experience needed to guide you through the process and make your transition towards inclusion a seamless one. Contact our team today for further information and learn more about providing an inclusive and custom experience for your website users. You can also book a live demonstration of our toolbar. Data Sources: WHO, United Nations, Data Reportal, Australian Network on Disability, Learning Difficulties Australia, Australian Government Department of Health, IDCommunity, Click Away Pound.
Dyslexia Scotwest Receives Over 18,000 Recite Me Launches to Help People Read and Understand Online Content
Dyslexia Scotwest provides an inclusive online experience to support those who face barriers when accessing digital information and services. Since May 2020, the Recite Me toolbar has received over 18,000 launches on Dyslexia Scotwest’s website, supporting people to read over 27,000 pages of content. With over 3 decades of experience and knowledge, Dyslexia Scotwest provides help and support to people in the West of Scotland with varying degrees of dyslexia. Information and support on Dyslexia Scotwest’s website are accessible for all regardless of disabilities, learning difficulties, or language barriers. Duncan Cumming, Chief Executive Officer at Dyslexia Scotwest, commented “As a well-established charity that helps and supports anybody with an interest in Dyslexia, we believe that it is vitally important that our website is informative and highly accessible as possible. “We are therefore delighted that so many of our service users are benefiting from the Recite Me software which is incorporated into our website.” The assistive technology on Dyslexia Scotwest’s website includes screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 35 text-to-speech and styling options. In support of Learning Disability Week, Recite Me is raising awareness and shedding light on the amazing work of organisations like Dyslexia Scotwest. To access the customisable toolbar on Dyslexia Scotwest’s website click ‘web accessibility tools.’ For more information on how you can provide a diverse and inclusive digital world book a demo with a member of our friendly team.