CoAct, a national network of not-for-profit employment service providers, has enhanced its website accessibility with the help of the Recite Me Checker, and further improved usability through the Recite Me Toolbar.
We caught up with Alex Parkes, Digital Marketing Specialist at CoAct, to explore how these tools help meet accessibility commitments as an Inclusive Employment Australia member.
A Commitment to Inclusion as an Inclusive Employment Australia Member
As a disability employment services provider, CoAct helps people reach their full potential through meaningful, sustained employment. Accessibility is central to everything they do.
Recently, CoAct was selected to deliver the Australian Government’s Inclusive Employment Australia (IEA) program. Through this program, CoAct supports job seekers with career pathways, including help with job searching, resumes, and interviews.
“As part of our IEA tender commitments, we pledged to provide an accessible public website and an inclusive digital environment through our Campus Employment Hub.”
To fulfil these commitments, CoAct partnered with Recite Me to identify and fix accessibility issues on their website, ensuring a smooth experience for all users.
“Recite Me plays a key role in delivering on that promise by ensuring our online spaces are usable by everyone.”
The Recite Me Checker Improves User Experience
CoAct began using the Recite Me Accessibility Checker in October 2024. Since then, CoAct has made progress toward their end goal of achieving WCAG AAA compliance by following these steps:
- Plan: Identify which pages, documents, and assets need auditing.
- Scan: Run a full scan against WCAG 2.2 success criteria.
- Fix: Use AI-powered insights to prioritise fixes.
- Maintain: Ensure long-term compliance with automated scanning.
“We’ve made significant enhancements to colour contrast, making it easier for clients to navigate and find the information they need. While we’re still collecting longer-term usage data, we’ve already observed a positive impact on user experience and engagement.”
Empowering Users with the Recite Me Toolbar
Before taking on the Checker, CoAct implemented the Recite Me Toolbar in January 2023. The toolbar assists people with disabilities, visual impairments, or those who speak English as a second language. Features include:
- Screen reader and text-to-speech functionality
- Customisable website styling for improved readability
- Reading aids to enhance comprehension
- Translation into over 100 languages
“Recite Me stood out as the leading solution in the market. Not only was the product robust and feature-rich, but the support from the Recite Me team has also been outstanding.
“We needed a partner who understood our values, provided exceptional technical guidance, and offered a seamless implementation experience, and Recite Me delivered on all fronts.”
Positive Feedback from Clients
Since adopting Recite Me Tools, CoAct received positive feedback from clients who are finding it easier to read and understand online content.
“Clients have told us the site is easy to navigate and that they appreciate having options to customise their experience, such as adjusting text size and screen contrast.
“It’s validating to hear that these changes are making a real difference for people we’re here to support.”
Ready to get started?
CoAct’s partnership with Recite Me demonstrates how accessibility can enhance user experience, engagement, and inclusivity.
Ready to make your website inclusive for everyone? Contact Recite Me today to get started.
Create Customisable Experiences for your Website Visitors
The Recite Me cloud-based toolbar makes your website digitally inclusive by allowing visitors to customise your content so that they can consume it in ways that work best for them. Kick start your journey to make your website inclusive for everyone. Press the button below to get started!
