Success Stories
Utilities

Australian Gas Infrastructure Group

The Australian Gas Infrastructure Group (AGIG) is a distribution company that is committed to providing safe and reliable gas to millions of Australians across the country. In January 2025, AGIG started working with Recite Me after a customer survey revealed that 93% of their customers wanted the company to improve accessibility and provide inclusive services.

Our Brief

Around 6 years ago, AGIG joined a national initiative called the Energy Charter, formed by a group of forward-thinking energy CEOs. The goal was to put customers at the heart of the utility industry. This initiative challenged AGIG to ask some tough questions, particularly, what are they doing to support people facing difficult circumstances?

Our Solution

By incorporating the Recite Me Assistive Toolbar across its website, AGIG offers a customisable digital experience for all website visitors. Users can convert text to speech for easier reading, adjust font sizes and colour contrast for better visibility and translate content into multiple languages for better communication.

“Recite Me was pretty simple to get approval on internally, as this was about safety, and this goes right back to our core value of providing safe and reliable gas. Recite Me was financially really good, particularly for the reporting requirements we have.”

Kylie Dobson
Customer Strategy Manager, AGIG

Book a Toolbar Demo

Providing an inclusive experience online for all, contact Recite Me to book a demo

Features text-to-speech software that reads content aloud, a translation tool for over 100 languages, customisable font style, size, colour, and spacing.

Australian Gas Infrastructure Group

Our Brief

Our Solution

“Recite Me was pretty simple to get approval on internally, as this was about safety, and this goes right back to our core value of providing safe and reliable gas. Recite Me was financially really good, particularly for the reporting requirements we have.”

Kylie Dobson
Customer Strategy Manager, AGIG

Book a Toolbar Demo

Providing an inclusive experience online for all, contact Recite Me to book a demo

Features text-to-speech software that reads content aloud, a translation tool for over 100 languages, customisable font style, size, colour, and spacing.

Related content

Book a Demo

Australian Gas Infrastructure Group

Our Brief

Our Solution

“Recite Me was pretty simple to get approval on internally, as this was about safety, and this goes right back to our core value of providing safe and reliable gas. Recite Me was financially really good, particularly for the reporting requirements we have.”

Kylie DobsonCustomer Strategy Manager, AGIG

Book a Toolbar Demo

Providing an inclusive experience online for all, contact Recite Me to book a demo

Features text-to-speech software that reads content aloud, a translation tool for over 100 languages, customisable font style, size, colour, and spacing.

Related content​

Book a Demo

Kylie Dobson
Customer Strategy Manager, AGIG

Related content