- Ben Foley,
- Executive Officer, Regional Disability Advocacy Service
Enhance the user experience for your website visitors.
AUS Charities Sector
Charities and nonprofits need to provide accessible digital content to ensure visitors can access their services. This is also recommended by accessibility legislation such as the Disability Discrimination Act
Recite Me works with charities and nonprofits across Australia to help create more accessible and inclusive online experiences
Regulatory Framework
In Australia, the Disability Discrimination Act (DDA) applies to nonprofit organisations and recommends compliance with the Web Content Accessibility Guidelines (WCAG). Specifically, nonprofit organisations should:
Digital services should align with WCAG 2.2 Level AA, an internationally recognised standard for creating accessible websites and apps.
Check content and functionality to identify barriers, then prioritise updates. Where something cannot yet be fully accessible, ensure there is another way for people to achieve the same outcome.
Provide a clear and current accessibility statement that explains what has been checked, what works well, and what is still being improved.
Build accessibility into ongoing work rather than treating it as a one-off activity. Keep track of progress and continue making improvements over time.
Charities and non-profits need to meet the expectations of several accessibility legislations. Where concerns are raised, timely action may be required to address them.
Where full accessibility is still in progress, offer alternative routes so people can access information or complete tasks in a way that works for them.
How We Help
For charities and nonprofit organisations in Australia, creating inclusive digital experiences often comes with its own set of considerations. Here are some of the common areas to focus on, and how Recite Me solutions can support progress:
Charity websites are often used by a wide range of people, including those who use assistive technologies or prefer simplified content. Without the right support in place, some people may encounter barriers when trying to engage with services or information. That’s why the Recite Me Assistive Toolbar offers features such as text-to-speech, translation options, and display customisation, giving people more choice in how they interact with content.
Understanding where accessibility barriers exist can be challenging, particularly when working towards standards such as WCAG 2.2 AA. The Recite Me Website Accessibility Checker helps identify areas for improvement through automated scanning, while additional expert-led reviews can provide deeper insight and practical recommendations for ongoing development.
Charities may receive feedback from people who are unable to access the website or its services. Having a clear approach to reviewing and responding to this feedback is important. Recite Me can support organisations in assessing reported issues and prioritising improvements as part of a structured accessibility plan.
Many charities publish reports, guides, and resources as PDFs or other downloadable formats. But these files can sometimes be difficult to navigate, especially for people with diverse needs. The Recite Me PDF Accessibility Checker and remediation tools help identify and address issues, making documents more usable for a wider audience.
Sharing what has been tested, what improvements have been made, and what is still in progress helps build trust and accountability. Maintaining an up-to-date accessibility statement is one way to do this. Recite Me provides tools and guidance to help charities document their accessibility journey and keep information current.
Across Your Organisation
In nonprofit organisations, the responsibility of creating accessible digital services is shared, involving contributions from different roles and teams. Recite Me supports the people contributing to this work in a range of practical ways:
Recite Me gives people working on websites and digital services the tools to build and maintain accessibility across their platforms.
This includes features like WCAG website scanning, AI-powered autofixes, long-term accessibility monitoring, and shareable progress reports.
Recite Me ensures that marketers have the tools to create, publish, and maintain accessible marketing materials.
This includes accessible formats, translations, reading tools, simplified content, and more.
Recite Me helps align your charity with accessibility standards (WCAG) and accessibility legislation (EAA and the Equality Act).
Our tools also make it easy to track progress and results, which is important for providing proof to external auditors.
Our Solutions
For charities and nonprofits, Recite Me’s solutions can be a game-changer, helping make organisations more inclusive and accessible. Here are a few of our most popular solutions:
INCLUSION
COMPLIANCE
DOCUMENTS
Customers
Recite Me works with a wide variety of nonprofit organisations, including:
Learn more about how to make your charity website accessible for users.
Resolving digital barriers
Website build tips
How Recite Me helps
Charities in Australia are not legally required to comply with accessibility legislation like the Disability Discrimination Act. That said, it is highly recommended, and doing so means following WCAG standards to ensure content can be used by as many people as possible.
An accessibility checker can highlight common technical issues, but it does not make a site fully accessible on its own. Human intervention is still required to action the relevant accessibility fixes.
Yes, PDFs should be accessible so they can be accessed and understood by everyone, including those who rely on assistive technology.
Accessibility statements are important because they explain how accessible a website is and demonstrate a commitment to ongoing improvement.
No, accessibility tools cannot replace full compliance work as they only detect certain technical issues. Accessibility also depends on design, content clarity, and user experience, which require human input and testing.
Accessibility should be reviewed regularly, especially after updates or redesigns. Many organisations also carry out scheduled checks at least once a year to maintain ongoing accessibility.