Which Airports are Tackling Online Accessibility?

The UK Civil Aviation Authority has published its 2018/19 annual report on the disability access of the UK’s largest airports.

In total, there were a record number of 3.7 million requests for assistance at UK airports between 1 April 2018 and 31 March 2019, which is an 80 percent rise since 2010.

  • Top 31 UK airports ranked on accessibility for disabled passengers
  • 14 airports rated as ‘very good’
  • 16 airports rated as ‘good’
  • Five airports have improved their ratings
  • Four airports have had their classification lowered – but remain at ‘good’ levels
  • No airports classified as ‘poor’ for the first time since reporting began

To achieve a ‘very good’ classification on the CAA annual report, UK airports must provide high-quality support on the day of travel as well as keeping in regular contact and consultation with its traveling customers.

The disabled access report revealed 14 airports have been rated ‘very good’ and a further 16 airports were rated ‘good’, but there is still room for improvement.

The Civil Aviation Authority is going to work closely with UK airports to improve accessibility for disabled passengers. As part of this drive for improvements, there should be a consideration for online accessibility.

Airport websites across the UK receive millions of visitors every day from a diverse range of people. These visitors can also be from anywhere in the world, traveling to the UK or passing through and need online support.

Approximately one billion people globally have a disability and they can often face barriers when visiting inaccessible websites that prevent them from reading information, they vitally need to support them with their journey. The same goes for people who don’t speak English as their first language.

To support customers online Gatwick Airport use, Recite Me. Website accessibility and language assistive software that helps customers with disabilities, such as those with sight loss or cognitive impairments like learning difficulties and dyslexia, to access their website.

Recite Me’s innovative accessibility plugin makes websites accessible and inclusive through a unique range of features including text to speech functionality, dyslexia software, zoom, and page masking, an interactive dictionary, a language-translation tool and much more.

100’s of organisations including many transport companies already use Recite Me to make their websites more accessible and inclusive…call 0191 4328092 to find out more or book your free demo now. Furthermore, you can trial our free web accessibility checker today.

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