{"id":20767,"date":"2022-11-01T10:23:40","date_gmt":"2022-11-01T10:23:40","guid":{"rendered":"https:\/\/reciteme.com\/au\/?p=20767"},"modified":"2024-01-25T16:03:04","modified_gmt":"2024-01-25T16:03:04","slug":"supporting-disabled-customers-online","status":"publish","type":"post","link":"https:\/\/reciteme.com\/au\/news\/supporting-disabled-customers-online\/","title":{"rendered":"The Importance of Supporting Disabled Customers Online with Ross Linnett"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20767\" class=\"elementor elementor-20767\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8a55a9 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8a55a9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d5e116\" data-id=\"5d5e116\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c2352c elementor-widget elementor-widget-text-editor\" data-id=\"5c2352c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In today\u2019s world, so much of our everyday lives take place online \u2013 banking, shopping, applying for a new job, booking a holiday, and so much more! Yet so many organisations still aren\u2019t prioritising online accessibility, and disabled customers are being left behind in this digital era.<\/p><p>I know first-hand how difficult it can be to navigate the online world when websites are not designed with the needs of a diverse audience in mind. I have always struggled with reading large amounts of text and was diagnosed with dyslexia shortly after finishing university.<\/p><p>Since my diagnosis technology has advanced exponentially, allowing for more creative ways to access the world wide web. Tablets, phones, and even watches have all found routes to the internet, but I still find that accessibility doesn\u2019t get the attention it deserves. Online accessibility should be a priority for all organisations.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb9f188 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb9f188\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9ad94f disable-default\" data-id=\"b9ad94f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61acdbe elementor-widget elementor-widget-spacer\" data-id=\"61acdbe\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a1cd49 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a1cd49\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78a8b2e\" data-id=\"78a8b2e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4fc2c4 elementor-widget elementor-widget-spacer\" data-id=\"d4fc2c4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7207bc8 elementor-widget elementor-widget-text-editor\" data-id=\"7207bc8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><span style=\"font-weight: 400\"><img decoding=\"async\" class=\"alignleft\" src=\"https:\/\/reciteme.com\/au\/wp-content\/uploads\/2022\/09\/Quote_2-300x300.png\" alt=\"quote\" width=\"125\" height=\"125\" \/><\/span><\/strong><\/p><p>Even Tim-Burners Lee, the creator of the World Wide Web, spoke about inclusivity himself\u2026<\/p><p><strong>\u201cWorldwide Web access should be a human right\u201d<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00cce21 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"00cce21\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a5d9bd4\" data-id=\"a5d9bd4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1dc135 elementor-widget elementor-widget-spacer\" data-id=\"a1dc135\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1b3a41 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1b3a41\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5bfc590\" data-id=\"5bfc590\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9511827 elementor-widget elementor-widget-text-editor\" data-id=\"9511827\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>The Rise of Online Shopping<\/h2><p>I think we can all agree that COVID-19 left its mark on billions across the globe. When the lockdown commenced, all shops were left with no choice but to close, causing the e-commerce industry to explode. Internet shopping was already rising, but COVID-19 was a catalyst for its inevitable popularity. Below are some recent statistics that help put this into perspective:<\/p><ul><li>In 2020,<a href=\"https:\/\/cybercrew.uk\/blog\/uk-online-shopping-statistics\/\"> online shoppers in the UK<\/a> spent 82 billion hours browsing, and 87% made online purchases.<\/li><li>Data suggests shoppers spent \u00a3120 billion on online purchases in 2021, which was an increase of \u00a3107 million from 2020!<\/li><li>The British Retail Consortium expects that over<a href=\"https:\/\/www.moneyexpert.com\/news\/half-uk-shopping-online-10-years\/\"> half of all UK retail sales will be online<\/a> by 2030.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3fd4e16\" data-id=\"3fd4e16\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1493a6e elementor-widget elementor-widget-image\" data-id=\"1493a6e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"682\" src=\"https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Blog-Assets-Fix-1024x873.png\" class=\"attachment-large size-large wp-image-20798\" alt=\"Online shopping icon\" srcset=\"https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Blog-Assets-Fix-1024x873.png 1024w, https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Blog-Assets-Fix-300x256.png 300w, https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Blog-Assets-Fix-768x655.png 768w, https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Blog-Assets-Fix-1536x1309.png 1536w, https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Blog-Assets-Fix.png 2033w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9039ea7 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9039ea7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d3d443f\" data-id=\"d3d443f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a21a854 elementor-widget elementor-widget-text-editor\" data-id=\"a21a854\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">Why is the Disabled Online Customer Experience Important?<\/h2><p>The rise of e-commerce is changing the priorities of accessibility on websites. It isn\u2019t something you should do, it\u2019s something you must do. With that being said, here are a few stats &amp; figures to get you thinking.<\/p><ul><li>There are 1.3 billion disabled people in the world that represent 17% of the population (<a href=\"https:\/\/purpletuesday.co\/\">Purple<\/a>).<\/li><\/ul><ul><li>The spending power of disabled people worldwide is estimated at $13 trillion, increasing by 14% per annum (<a href=\"https:\/\/purpletuesday.co\/\">Purple<\/a>).<\/li><li>\u00a075% of disabled people and their families have walked away from a business because of poor accessibility or customer service (<a href=\"https:\/\/purpletuesday.co\/\">Purple<\/a>).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48de44c disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48de44c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-478c004\" data-id=\"478c004\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dd85ac elementor-widget elementor-widget-spacer\" data-id=\"9dd85ac\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a2b0ee5 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a2b0ee5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f9b01ee\" data-id=\"f9b01ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7283a0f elementor-widget elementor-widget-text-editor\" data-id=\"7283a0f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">First Impressions Matter<\/h2><p>Do you remember your first job interview, I certainly do. Sitting nervously, waiting for the interviewer to arrive. Do I look smart? Will I shake with the right hand? The first impression is always the most important.<\/p><p>So, you can imagine the frustration of many potential customers attempting to shop at their favourite retailer online for the first time. Just to be pushed away by something that they can\u2019t help. The<a href=\"http:\/\/www.clickawaypound.com\/\"> Click Away Pound Survey<\/a> found that: \u00a0\u00a0<\/p><ul><li>69% of consumers click away from websites they find difficult to use.<\/li><\/ul><ul><li>75% of disabled shoppers feel web accessibility is more important than price.<\/li><\/ul><ul><li>82% of users with access needs would spend more if their experience is barrier-free.<\/li><\/ul><div>\u00a0<\/div><p>It\u2019s a huge domino effect when you think about it. A customer logs on and discovers that it\u2019s too difficult to shop from your e-commerce store. As a result, they visit a website that prioritises their accessibility needs.<\/p><p><span style=\"font-weight: 400\">Read more about<\/span><a href=\"https:\/\/reciteme.com\/au\/news\/accessibility-is-a-necessity-for-online-retailers\/\"> <span style=\"font-weight: 400\">why accessibility is a necessity for online retailers<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae7691d disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae7691d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f7f69d\" data-id=\"7f7f69d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb5d03c elementor-widget elementor-widget-spacer\" data-id=\"eb5d03c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e080dd0 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e080dd0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-276f620\" data-id=\"276f620\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af266f2 elementor-widget elementor-widget-heading\" data-id=\"af266f2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Purple Tuesday, Improving the Disabled Customer Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a2e9a9 disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2a2e9a9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-114fbfe\" data-id=\"114fbfe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc80fa2 elementor-widget elementor-widget-text-editor\" data-id=\"bc80fa2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>I could not be happier that Recite Me has joined forces with Purple Tuesday as a UK sector partner. Purple Tuesday is a fantastic global movement that focuses on improving customer experience for disabled people 365 days a year. The initiative inspires the leadership and staff of organisations of all sectors and sizes to promote awareness, develop understanding, and implement solutions for better accessibility in their customer environments.\u00a0<\/p><p>It is fantastic to see the Recite Me assistive toolbar on the Purple Tuesday website. This will allow website visitors to access vital information and resources barrier free.<\/p><p>As part of Purple Tuesday 2022, a Disabled Customer Survey has been produced to find out and learn from those with lived experience of disability. Purple will produce a report of the findings and work with organisations to ensure solutions are put in place to overcome challenges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b56c791\" data-id=\"b56c791\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b759d4b elementor-widget elementor-widget-image\" data-id=\"b759d4b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Mock-Up-1024x683.png\" class=\"attachment-large size-large wp-image-20785\" alt=\"\" srcset=\"https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Mock-Up-1024x683.png 1024w, https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Mock-Up-300x200.png 300w, https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Mock-Up-768x512.png 768w, https:\/\/reciteme.com\/au\/wp-content\/uploads\/sites\/3\/2022\/11\/Purple-Tuesday-Mock-Up.png 1500w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8104c1c disable-default elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8104c1c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba351c5\" data-id=\"ba351c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0356982 elementor-widget elementor-widget-text-editor\" data-id=\"0356982\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"https:\/\/purpletuesday.co\/Get-Involved\/Disabled-Customer-Survey-2022\">Complete the Disabled Customer Survey here<\/a><\/strong><\/p><p>For me, and for everyone at Recite Me, the goal has always been simple. To be inclusive. For this to happen, we need to come together and work as a team to spread awareness &amp; implement change. It\u2019s fantastic that Purple Tuesday has partnered with Recite Me as we take another step toward inclusion.\u00a0\u00a0<span>It has been a pleasure to be able to share my experiences and thoughts with you on this topic. I can only wish that what I have said, can inspire change for the better.<\/span><\/p><p><strong>To find out more about how Recite Me can help provide an inclusive online experience for your customers<a href=\"https:\/\/reciteme.com\/au\/contact\/\"> contact our team<\/a> who will be happy to have a chat with you.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In today\u2019s world, so much of our everyday lives take place online, yet so many organisations still aren\u2019t prioritising online accessibility.<\/p>\n","protected":false},"author":10,"featured_media":20874,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[107],"tags":[145],"departments":[93,94,133],"type_tag":[126],"flag":[],"class_list":["post-20767","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-retail-e-commerce","departments-c-suite","departments-marketing","departments-sales","type_tag-guest-blogs-interviews"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Importance of Supporting Disabled Customers Online<\/title>\n<meta name=\"description\" content=\"In today\u2019s world, so much of our everyday lives take place online, yet so many organisations still aren\u2019t prioritising online accessibility.\" \/>\n<meta name=\"robots\" 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