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Why UX and web accessibility are key parts of great customer care Why UX and web accessibility are key parts of great customer care

Why UX and web accessibility are key parts of great customer care

Posted on: by Alison Wilson

User experience (better known as UX) refers to all the parts of an end-user's interaction with a brand, and its services and products. Ultimately, UX is about understanding what the experience of interacting with a brand is like from the customer’s…

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Can YOU help to support MS Awareness Week? Can YOU help to support MS Awareness Week?

Can YOU help to support MS Awareness Week?

Posted on: by Alison Wilson

It’s MS Awareness Week this week (April 23 - 29), which aims to help raise awareness about the condition, and raise funds, so that no one has to take on MS (Multiple Sclerosis) alone. MS Awareness Week is organised by the MS Trust and there’s…

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